Quantum Technical Support Supervisor/Trainer

Posture and Mobility Group UK; Bicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organization in powered wheelchair design is seeking a passionate and energetic Quantum Technical Support Supervisor/Trainer. This role entails managing technical queries, delivering training, and facilitating tender bids. The ideal candidate will possess strong mechanical support experience, along with good communication skills and a valid driving license. This position is based in Bicester with some travel across the UK.

Qualifications

• Experience in mechanical technical support required.
• Must be comfortable delivering training and have a full driving license.

Responsibilities

• Handle all technical queries related to Quantum and Stealth.
• Support customers with fault diagnosis and product advice.
• Conduct onsite and field-based technical training.

Skills

Mechanical technical support

Good computer skills

Telephone manner

Job description

PMG2025 Training | Conference | Exhibition

Monday 14 July to Wednesday 16 July 2025 in Telford.Our annual event provides an educational programme, industry exhibition and networking opportunities for professionals working in the field of posture and wheeled mobility.

Quantum Technical Support Supervisor/Trainer

Location: Bicester, England, United Kingdom

Hours: 09:00 - 17:30

Salary: Details of remuneration will be discussed during the interview stage

Organisation: Pride Mobility

Closing Date: 30/06/2025

As a world leader in innovative powered wheelchair design and manufacture, we have an exciting opportunity for someone with passion, energy, and drive to join our successful Quantum Rehab team. This role supports the Senior Quantum Sales Manager and works closely with the Build Manager to handle technical queries, deliver training, and assist with tenders and exhibitions.

RESPONSIBILITIES/DUTIES

• Responsible for all Quantum and Stealth technical queries, including telephone calls and emails.
• Support the customers network with fault diagnosis, product advice, part replacements, and programming queries.
• Organising the collection and return of products for testing; and carrying out subsequent testing.
• Carry out onsite and field based technical training for customers and internal staff where required.
• Maintain training records and ongoing contact with those organisations.
• Assist with tender bids and contract maintenance.
• Support exhibition and trade show preparations.

The ideal candidate will live near our Bicester head office and be comfortable with occasional UK travel. You’ll need to show experience in mechanical technical support and be confident (or willing to learn) in delivering training. Familiarity with powerchair electronics and specialist seating is an advantage, but not essential, full training will be provided. Good computer skills, telephone manner, and a full driving license are essential.

For a full job specification or to send us your CV, please email: [e-mail]. The closing date for applications June 30th, 2025 (subject to change without notice)