Quality & Training Manager

The Parts Alliance; Wolverhampton; On-site; GBP 35,000 - 55,000; Full time

Job summary

The Parts Alliance seeks a Quality & Training Manager in Wolverhampton to enhance quality goods and services through effective training and quality control strategies. This pivotal role requires proven experience in quality management, ISO 9001 administration, and the ability to develop tailored training programs for employees, ensuring compliance with industry standards.

Qualifications

• Experience in quality control and training management roles.
• Success in designing effective training programs.
• Strong understanding of ISO standards.

Responsibilities

• Develop quality control strategies and implement training programs.
• Monitor and improve training effectiveness and quality standards.
• Ensure compliance with ISO standards.

Skills

Quality Control

Training Development

Statistical Analysis

Communication

Leadership

Organizational Skills

Education

Proven experience in quality control and training management

Experience in ISO 9001 systems

Tools

Database systems for training documentation

Job description

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Quality & Training Manager, Wolverhampton

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Client:

The Parts Alliance

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4c5f5642245b

Job Views:

6

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

About The Role

The Quality & Training Manager plays a pivotal role in ensuring the organization delivers the highest quality goods and services. By collaborating with the operational team, this role is responsible for communicating client requirements, implementing quality control strategies, and designing comprehensive training programs to enhance employee skills, improve performance, and meet stringent quality standards.

About You

Key Responsibilities

Quality Control

• Devise strategies to enhance processes, ensuring the production of high-quality goods and services.
• Continuously review and improve product specifications and operational procedures.
• Address process deviations to ensure compliance with quality standards.
• Maintain accurate documentation related to quality control and conduct statistical analysis to identify improvement areas.
• Attend meetings, submit reports, and assist with external audits and inspections as needed.
• Gather and act on client feedback related to quality control issues.

Training & Development

• Identify and assess current and future training needs through job analysis, performance appraisals, and consultation with line managers.
• Develop and implement tailored training and development plans that meet organizational goals.
• Provide training to staff on updated quality control specifications and processes.
• Conduct effective induction, orientation, and ongoing development sessions using a variety of training methods (mentoring, coaching, e-learning, workshops).
• Monitor and evaluate the effectiveness, success, and ROI of training programs, reporting findings to leadership.
• Resolve specific training challenges by customizing programs to meet organizational needs.

ISO Administration

• Ensure compliance with ISO standards, particularly ISO 9001, and lead efforts to maintain or achieve certification as required.
• Provide expertise in the implementation and administration of ISO systems, with a focus on continuous improvement.
• Stay updated on changes to ISO standards and ensure organizational alignment with best practices.

Requirements

Education & Experience

• Proven experience in a quality control and training management role.
• Experience in the administration and implementation of ISO 9001 systems is required.
• Track record of designing and executing successful training programs.
• Familiarity with both traditional and modern training methods (workshops, on-the-job training, simulations).
• Strong understanding of quality control procedures, ISO standards, and legal compliance.
• Proficiency in mathematics, data analysis, and statistical methods.
• Excellent communication and leadership skills.
• Strong organizational skills, with the ability to plan, multi-task, and manage time effectively.
• Proficiency in computer and database systems for training and quality documentation.
• Ability to develop and maintain effective records and reports.

About Us

About the company

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and specialist training. The group has over [number] branches nationwide and a turnover exceeding £[amount] million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralized support and expertise from specialist departments in key areas such as procurement, supply chain, marketing, and national accounts. The business benefits from integrated IT systems, including our industry-leading catalogue system, Allicat, and access to the Group's national garage program, Servicesure.