Quality Technician

Custom Power LLC; South Somerset; On-site; GBP 22,000 - 28,000; Full time

Job summary

Custom Power in the United Kingdom is seeking a proactive Quality Technician to join our Quality team. You will perform inspections, verify product quality with measuring instruments, and help ensure materials and manufacturing processes meet high standards.

You will investigate non-conformances, manage RMA/DMR processes, support root cause analysis, and maintain thorough quality records. Collaboration with Production and other teams is essential to drive continuous improvement and sustain

Qualifications

• Experience as Quality Technician or similar in manufacturing/engineering.
• Knowledge of inspection techniques, testing methods and quality documentation.
• Experience identifying non-conformances and supporting corrective actions.

Responsibilities

• Carry out incoming, in-process and final inspections of materials, components and finished products.
• Use measuring instruments, inspection equipment and test boxes to verify product quality.
• Identify, investigate and resolve non-conformances and quality issues.
• Manage RMA and DMR processes.
• Support root cause investigations and corrective actions.
• Maintain inspection records, quality reports and documentation.
• Support internal audits, equipment calibration and continuous improvement initiatives.
• Work closely with Production, Quality and other teams to maintain high standards.

Skills

Attention to detail

Problem-solving

Quality control

Quality documentation

Communication

Teamwork

Continuous improvement

Tools

Measuring instruments

Test equipment

Job description

Are you passionate about quality, problem-solving and continuous improvement?

We are looking for a proactive and detail-oriented Quality Technician to join our Quality team, helping to ensure our products, materials and manufacturing processes meet the highest standards. This is a fantastic opportunity for someone who enjoys a hands-on role, takes pride in getting things right and wants to make a real impact on product quality and operational performance.

What You Will Be Doing

• Carrying out incoming, in-process and final inspections of materials, components and finished products.
• Using measuring instruments, inspection equipment and test boxes to verify product quality.
• Identifying, investigating and resolving non-conformances and quality issues.
• Managing Return Material Authorisation (RMA) and Discrepant Material Report (DMR) processes.
• Supporting root cause investigations and corrective actions to prevent recurring issues.
• Maintaining accurate inspection records, quality reports and documentation.
• Supporting internal audits, equipment calibration and continuous improvement initiatives.
• Working closely with Production, Quality and other teams to maintain high standards.

What We Are Looking For

• Previous experience in a Quality Technician, Quality Inspector or similar position, ideally within manufacturing or engineering.
• Good knowledge of inspection techniques, testing methods and quality documentation.
• Experience identifying non-conformances and supporting corrective actions.
• Excellent attention to detail and a methodical approach to problem-solving.
• Strong communication, organisational and teamwork skills.
• A proactive mindset and commitment to continuous improvement.

It would be an advantage if you also have experience with:

• ISO 9001, ISO 14001 or ISO 45001 standards.
• Ex certification requirements.
• RMA and DMR processes.
• Root cause analysis and internal quality audits.
• Inspection, measurement and testing equipment.

Interested?

If you are looking for an opportunity where you can put your quality expertise to good use, work collaboratively across the business and contribute to meaningful improvements, we would love to hear from you.