Quality Technician

Diageo; Runcorn; On-site; GBP 28,000 - 34,000; Full time

Job summary

Diageo seeks a Quality Technician at its Runcorn site to provide QC analysis in production, calibrate instruments, and maintain SAP/HARFORD data accuracy. You will support QC methods, audits and adherence to quality standards across the small pack production operation.

Requires a science qualification (HNC), strong analytical skills, knowledge of HACCP/ISO9001, and experience with SPC and quality systems. You’ll collaborate with Production and Compliance teams to drive improvements.

Qualifications

• A science qualification to at least HNC.
• Strong analytical techniques.
• Understanding of information systems, ideally SAP.
• Basic understanding of laboratory and on-line inspection instrumentation.
• Knowledge of Quality Systems, HACCP, Food Safety and ISO9001.
• Knowledge of statistical process control.
• A thorough approach and high attention to detail.

Responsibilities

• Provide quality control analysis within production teams to support delivery against agreed KPI targets.
• Carry out routine calibration of instrumentation and random cleaning and maintenance as required.
• Ensure accurate results of complex analysis are entered into SAP and Harford on a timely basis.
• Maintain stocks of laboratory chemicals, disposables and consumables.
• Support the set-up and implementation of new methods.
• Conduct routine Process Control audits to confirm compliance with QC plans.
• Make information and records available to support problem solving and actively participate in improvement activities.
• Respond appropriately to out-of-specification results for components and packaged beer.
• Recognise faults and fault trends and contribute to identifying solutions.
• Complete quality audits.
• Work closely with Team Managers, Production Co-ordinators, Shift Operators, Shift Engineering Teams and Compliance Support Teams.

Education

Science qualification (HNC)

Tools

SAP

Job description

About Us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments, from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

About the Function

Global Supply plays a critical role in producing and delivering Diageo’s iconic brands while ensuring the highest standards of quality, safety, customer service and continuous improvement across our operations.

About the Team

Runcorn Packaging is one of G&E RTD Supply’s eight sites, employing 2,000 people across the UK, Ireland and Italy. The Quality team supports the small pack production operation from beer intake through to finished goods loading, partnering closely with Production, Engineering and Compliance teams.

About the Role

As a Quality Technician, you will provide quality control analysis within production teams to deliver production in line with agreed KPI targets for customer service, quality, safety, hygiene, cost and flexibility. The role focuses on carrying out QC analysis, maintaining related equipment, auditing, monitoring and assessing adherence to quality standards.

Role Responsibilities

• Provide quality control analysis within production teams to support delivery against agreed KPI targets.
• Carry out routine calibration of instrumentation and random cleaning and maintenance as required.
• Ensure accurate results of complex analysis are entered into SAP and Harford on a timely basis.
• Maintain stocks of laboratory chemicals, disposables and consumables.
• Support the set-up and implementation of new methods.
• Conduct routine Process Control audits to confirm compliance with QC plans.
• Make information and records available to support problem solving and actively participate in improvement activities.
• Respond appropriately to out-of-specification results for components and packaged beer.
• Recognise faults and fault trends and contribute to identifying solutions.
• Complete quality audits.
• Work closely with Team Managers, Production Co-ordinators, Shift Operators, Shift Engineering Teams and Compliance Support Teams.
• This role offers the opportunity to be part of a quality-focused manufacturing operation while contributing to continuous improvement and operational excellence at one of Diageo’s key packaging sites.

Experience / Skills Required

We’d love to work with you if you have:

• An appropriate science qualification to a minimum HNC standard.
• Strong analytical techniques.
• Understanding of information systems, ideally SAP.
• Basic understanding of laboratory and on-line inspection instrumentation.
• Knowledge of Quality Systems, HACCP, Food Safety and ISO9001.
• Knowledge of statistical process control.
• A thorough approach and high attention to detail.

Preferred

• Auditing skills to carry out process control and due diligence audits.
• NVQ Level 2 Food and Drink qualification.

Experience

• 2 years' experience working in a QA role within an FMCG environment.
• Experience of working in a challenging quality and customer-focused environment.
• Experience of high-pressure situations where decision making may be required with little supervision.

What We’re Looking For

Emotional Energy

• Responds to change in a positive and flexible manner.
• Receptive to feedback and willing to learn from mistakes.
• Demonstrates personal commitment to the vision through their actions.

Edge

• Focuses attention on key issues within the current role.
• Is tenacious in pursuing goals and has the desire to exceed internal and external customer requirements.
• Is prepared to make decisions, take initiative and take action.

People Performance

• Demonstrates a positive attitude to personal development.
• Adapts when faced with new challenges.
• Looks for opportunities to help others learn and develop.

Ideas

• Pushes forward ideas regarding improvements to current approaches.
• Uses sound analytical decision making.
• Builds understanding of their own area and develops awareness of other parts of the business.

Values

• Shows an active interest in consumers, customers and brands.
• Speaks up when others are acting inconsistently with Diageo values.
• Takes pride in what they and their team stand for and helps others share this sense of pride.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity Statement

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives, challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.