Quality Technician

Xia Engineering; Littlehampton; On-site; GBP 30,000 - 35,000; Full time

Job summary

Xia Engineering in Littlehampton seeks a dedicated Quality Technician to ensure products meet exact customer specifications. You will verify parts, maintain rigorous documentation, and liaise with customers on quality matters.

The role involves reading CAD drawings, applying GD&T, and supporting validation activities. A precise, organized approach and experience with CMMs, verniers, and standard QA processes are essential for success.

Qualifications

• Proven experience validating products against customer requirements and specifications.
• Experience dealing directly with customers via phone/email/in person.
• Strong documentation and record-keeping discipline.
• Understanding of GD&T and inspection standards.
• Knowledge of ISO 9001/13485/AS9100 or equivalent quality standards.

Responsibilities

• Check first-off samples and production batches against customer requirements, specifications and CAD drawings.
• Perform precise dimensional inspection with hand measuring tools and instruments.
• Read and interpret 2D/3D CAD drawings, GD&T, to build inspection plans and acceptance criteria.
• Write and maintain controlled quality documentation and records.
• Support process/equipment validation activities (IQ/OQ/PQ) and audits.
• Be the point of contact for customers on quality matters and support CAPA.

Skills

Quality inspection

Dimensional measurement

Customer interaction

Documentation

Education

HNC/HND or equivalent

Tools

CMM programming

CAD viewer

QMS software

Job description

Quality Technician

Location: Littlehampton

Salary: £30000-£35000 + benefits

Hours: Mon-Thurs, early finish Friday

Permanent

Xia Engineering is recruiting a Quality Technician for a precision manufacturer in Littlehampton. They work in a highly regulated sector where accuracy, traceability and documentation are non-negotiable. This role is about proving that every product meets what the customer specified, and having the records to back it up. You’ll check parts against customer drawings and requirements, keep documentation to a high standard, and work directly with customers on quality matters.

Key responsibilities

• Checking products, first-off samples and production batches against customer requirements, specifications and CAD drawings
• Doing precise dimensional inspection with hand measuring tools (verniers, micrometers, height gauges, pin and bore gauges) and, where available, CMM or vision systems
• Reading and interpreting 2D/3D CAD drawings, including tight tolerances and GD&T, to build inspection plans and acceptance criteria
• Writing and maintaining controlled quality documentation, including inspection records, first article reports, validation protocols and reports, batch records and certificates of conformity
• Supporting process and equipment validation activities (IQ/OQ/PQ)
• Making sure work is fully traceable and follows good documentation practice
• Being a point of contact for customers on quality: answering technical queries, supporting customer audits, and handling concerns and complaints
• Investigating non-conformances and supporting root cause analysis and CAPA
• Working with production and engineering so customer requirements are understood and controlled from the start
• Supporting the quality management system and internal and external audits

Requirements

• Experience in a quality technician or inspection role in a manufacturing environment
• Proven experience validating products against customer requirements and specifications
• Experience dealing directly with customers, with confidence on the phone, by email and face to face
• Strong dimensional measurement skills with a range of inspection equipment
• Ability to read and interpret engineering and CAD drawings for dimensional checking
• A meticulous, organised approach to documentation and record-keeping
• Good IT skills (Excel, Word, and ideally a CAD viewer or electronic QMS)
• CMM programming or operation
• Experience of validation protocols (IQ/OQ/PQ) or first article inspection
• Understanding of GD&T
• Knowledge of ISO 9001, ISO 13485, AS9100 or similar quality standards
• Experience working in a controlled or clean environment
• An engineering or quality qualification (HNC/HND, apprenticeship or equivalent)