Quality Systems Specialist

Vitaflo International Ltd; Liverpool City Region; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Vitaflo International Ltd, a leader in clinical nutrition, seeks a full-time Quality Systems Specialist. Located in Liverpool, this hybrid role involves ensuring compliance with food safety and quality standards. Ideal candidates will have a relevant degree and practical experience in quality management within the food industry.

Benefits

25 days annual leave plus bank holidays

Discretionary bonus scheme

Gym membership/allowance

Employer pension contribution

Private healthcare

Volunteering opportunities

Cycle to work scheme

Qualifications

• Preferred degree in Food Technology, Microbiology, or a related discipline.
• Experience in non-conformance management and complaint reduction.
• HACCP and Food Safety Level 3 certification.

Responsibilities

• Investigate root causes of customer complaints and implement preventative actions.
• Manage QMS to align with ISO 9001 and FSSC 22000 standards.
• Serve as HACCP team leader for on-site production facility.

Skills

Problem-solving

Attention to detail

Decision-making

Education

Degree in Food Technology or Microbiology

Tools

ISO 9001

FSSC 22000

Microsoft Office

Job description

Company description:

Vitaflo (International) Limited

For more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet.

Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets.

Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do.

Job description:

We are part of Nestlé Health Science and continue to expand our global footprint with a worldwide presence in Clinical Nutrition. Behind our pioneering company are people who drive breakthroughs in research and development, creating innovative impact.

Our employees are at the heart of what we stand for with 96% saying they are proud to work for us and 94% recommending Vitaflo as a good place to work.

Our Headquarters, based in Liverpool, is the hub of innovative and creative activity. We strive to be at the cutting edge of our industry sector with patient’s needs being at the forefront of our mind. We work collaboratively, share our knowledge and expertise and above all love what we do and why we do it.

Vitaflo (International) Ltd are currently looking to recruit a full-time, 18 months Quality Systems Specialist. The role will be hybrid and based at the global Vitaflo head office which is situated just outside of Liverpool city centre. Quality Systems Specialists support the factory and our co-manufacturers focusing on key areas of expertise such as food safety, food defence, HACCP, auditing, traceability, hygiene, and pest control.

What will you do?

As the Quality Systems Specialist, your role will involve a range of important responsibilities, including:

• Investigating root causes of customer complaints and non-conformances, and collaborating with relevant parties to implement effective preventative actions.
• Fostering a strong culture of quality and commitment across all functions within the organisation.
• Management of QMS to align with ISO 9001 and FSSC 22000.
• Working alongside the Quality Systems Manager to establish operational objectives that align with our goals.
• Defining and updating quality procedures, instructions, and tools within your area of expertise.
• Contributing to the development and monitoring of quality Key Performance Indicators (KPIs).
• Serving as the HACCP team leader for Vitaflo’s on-site production facility.
• Participating in Halal and Kosher audits, as well as various compliance projects.
• Supporting the unit's preparation for internal and external audits.
• Performing and coordinating Good Manufacturing Practice (GMP) audits.
• Assessing allergen risks to ensure accurate labelling of products.
• Completing the supplier approval process for raw materials and packaging items.

Your expertise will play a vital role in maintaining our high standards of quality and food safety.

What skills and experience should you have?

To be successful in the role, we would like the successful applicant to possess the following:

• A degree (or equivalent) in Food Technology, Microbiology, or a related discipline is preferred.
• Qualification as an internal auditor; lead auditor status would be advantageous.
• HACCP and Food Safety Level 3 certification.
• Demonstrable experience in complaint reduction initiatives, non-conformance management, and root cause analysis.
• A solid understanding of various manufacturing technologies, such as dry powder blending, can/sachet filling, aseptic liquid processing, infant requirements, and zoning.
• Strong problem-solving and decision-making skills.
• A keen eye for detail with the ability to identify areas for improvement to then follow up leading change effectively.
• The ability to build strong working relationships across departments, markets, and factories.
• Proficiency in IT applications, including Word, Excel, PowerPoint, Outlook, and databases.
• Excellent organisational, communication and prioritisation skills.

What we offer?

• Competitive salary
• 25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut down
• Discretionary bonus scheme (subject to qualifying period)
• Gym membership/allowance (subject to qualifying period)
• Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions apply
• Private healthcare (subject to qualifying period)
• Volunteering opportunities
• Cycle to work scheme (subject to qualifying period)

At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process.