Quality Systems Manager

Albelli; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Quality Systems Manager to foster a culture of quality and continuous improvement. This role involves developing quality management systems, conducting audits, and collaborating with various teams to enhance processes across multinational sites.

Benefits

25 days of holiday a year, increasing with tenure

8 weeks remote work abroad per year

Healthcare, dental, and life assurance

Money Purchase Pension scheme

Cycle to work scheme

Mental health and wellbeing support available 24/7

Referral bonus for new hires

Qualifications

• Extensive experience in mid/senior quality systems role.
• Six Sigma Black Belt and lead auditor experience required.
• Manufacturing or factory-based experience preferred.

Responsibilities

• Develop and implement quality systems as best practices.
• Conduct internal and external audits.
• Coach and mentor colleagues in quality methodologies.

Skills

Problem solving

Data analysis

Coaching

Project management tools

Education

Bachelor (BSc) or Master degree in a science or engineering discipline

Job description

Social network you want to login/join with:

About the role

As a Quality Systems Manager at Albelli Photobox Group, you will play a pivotal role in fostering a culture of continuous improvement and a commitment to quality and occupational health & safety (OH&S) across our multinational manufacturing sites. Working within the Industrial Engineering & Planning function, you will collaborate closely with local quality assurance, production, process improvement, and customer service teams.

Primary Responsibilities

1. Collaborate with the broader Industrial Engineering & Planning and Operations teams to develop and implement quality systems as best practices (international travel required).
2. Cultivate and maintain strong relationships with Local Quality & Factory Management teams, Project Management Office, Customer Service, and Product Teams to drive the development, implementation, and project management of initiatives aimed at enhancing the Quality Management System (QMS) and overall customer experience.
3. Implement and validate new quality systems/processes, working alongside data owners and functional managers to monitor and report on their effectiveness, compliance with quality systems, and level of implementation.
4. Manage the group-wide QMS implementation within the operations function, from defining the scope to delivering results across multinational sites.
5. Develop and execute training plans to drive quality systems initiatives and provide training in quality systems methodology.
6. Coach, mentor, and inspire colleagues, instilling a quality-first mindset.
7. Conduct internal and external audits, reporting and addressing findings in alignment with the QMS.
8. Report relevant metrics and project updates to the management team.

Impact and Contributions

• Playing a pivotal role in promoting and safeguarding a culture of continuous improvement, a commitment to quality and OH&S across the multinational manufacturing sites.
• Enabling the successful execution of quality initiatives and improvements to the customer experience.
• Playing a strategic role in shaping the future of the organization by driving quality initiatives, developing a robust QMS, and aligning quality goals with overall business strategies.

Experience and attributes we value

• Bachelor (BSc) or Master degree in a science or engineering discipline.
• Equivalent extensive experience in a similar mid/senior quality systems role.
• Six Sigma Black Belt.
• Lead auditor (ISO 9001 or similar quality standard).
• Lead auditor (ISO 45001 or similar OH&S standard).
• Manufacturing or factory-based experience.
• Fluent in English both written & spoken.
• Report/SOP writing, Problem solving 8D.
• Data analysis (Pareto, Histogram, RSD).
• Project management tools (Gantt chart, Critical Path Analysis, Action plan).

Nice to Have Experience

• Formal qualification in quality management.
• Formal qualification in project management.
• Formal qualification in health & safety (NEBOSH).
• Coaching experience.
• Experience in print industry, e-commerce, aerospace, automotive, or FMCG sectors.
• Fluent in either Spanish, German, or Dutch, both written & spoken.
• Membership of the Chartered Quality Institute.

What’s in it for you?

• 25 days of holiday a year (excluding public holidays), increasing by 1 day each year up to 30 days after 5 years of continuous service.
• 8 weeks per year to work remotely abroad.
• Hybrid working - 1 day a week in the office.
• Healthcare, dental, and life assurance.
• Money Purchase Pension scheme with employer/employee contributions.
• Season ticket loans.
• Cycle to work scheme.
• Credits to spend each year on company products.
• Mental health and wellbeing support available 24/7.
• Referral bonus when you bring friends to join the team.