Quality Systems Manager

TN United Kingdom; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Systems Manager to enhance quality and safety across its multinational manufacturing sites. In this pivotal role, you will collaborate with various teams to implement best practices in quality management systems, conduct audits, and drive continuous improvement initiatives. The position offers the chance to shape the organization’s quality strategy while enjoying a hybrid work environment and a range of attractive perks, including generous holiday allowances and health benefits. If you are passionate about quality and safety, this is the opportunity for you.

Benefits

25 days of holiday increasing to 30

8 weeks remote work abroad

Healthcare, dental and life assurance

Money Purchase Pension scheme

Season ticket loans

Cycle to work scheme

Credits for company products

Mental health support 24/7

Referral bonus

Qualifications

• Experience in a mid/senior quality systems role with a focus on continuous improvement.
• Strong background in quality management systems and auditing standards.

Responsibilities

• Collaborate to develop and implement quality systems across manufacturing sites.
• Conduct audits and report findings to ensure compliance with QMS.

Skills

Six Sigma Black Belt

ISO 9001 Lead Auditor

ISO 45001 Lead Auditor

Data Analysis

Problem Solving 8D

Project Management Tools

Education

Bachelor's or Master's in Science or Engineering

Formal Qualification in Quality Management

Formal Qualification in Project Management

Formal Qualification in Health & Safety (NEBOSH)

Tools

Gantt Chart

Critical Path Analysis

Job description

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About the role

As a Quality Systems Manager at Albelli Photobox Group, you will play a pivotal role in fostering a culture of continuous improvement and a commitment to quality and occupational health & safety (OH&S) across our multinational manufacturing sites. Working within the Industrial Engineering & Planning function, you will collaborate closely with local quality assurance, production, process improvement, and customer service teams.

Primary Responsibilities

1. Collaborate with the broader Industrial Engineering & Planning and Operations teams to develop and implement quality systems as best practices (international travel required).
2. Cultivate and maintain strong relationships with Local Quality & Factory Management teams, Project Management Office, Customer Service, and Product Teams to drive the development, implementation, and project management of initiatives aimed at enhancing the Quality Management System (QMS) and overall customer experience.
3. Implement and validate new quality systems/processes, working alongside data owners and functional managers to monitor and report on their effectiveness, compliance with quality systems, and level of implementation.
4. Manage the group-wide QMS implementation within the operations function, from defining the scope to delivering results across multinational sites.
5. Develop and execute training plans to drive quality systems initiatives and provide training in quality systems methodology.
6. Coach, mentor and inspire colleagues, instilling a quality-first mindset.
7. Conduct internal and external audits, reporting and addressing findings in alignment with the QMS.
8. Report relevant metrics and project updates to the management team.

Impact and Contributions

1. Playing a pivotal role in promoting and safeguarding a culture of continuous improvement, a commitment to quality and OH&S across the multinational manufacturing sites.
2. Enabling the successful execution of quality initiatives and improvements to the customer experience.
3. Playing a strategic role in shaping the future of the organization by driving quality initiatives, developing a robust QMS, and aligning quality goals with overall business strategies.

Experience and attributes we value

• Bachelor (BSc) or Master degree in a science or engineering discipline.
• Equivalent extensive experience in a similar mid/senior quality systems role.
• Six Sigma Black Belt.
• Lead auditor (ISO 9001 or similar quality standard).
• Lead auditor (ISO 45001 or similar OH&S standard).
• Manufacturing or factory-based experience.
• Fluent in English both written & spoken.
• Report/SOP writing, Problem solving 8D.
• Data analysis Pareto, Histogram, RSD.
• Project management tools Gantt chart, Critical Path Analysis, Action plan.

Nice to Have Experience

• Formal qualification in quality management.
• Formal qualification in project management.
• Formal qualification in health & safety NEBOSH.
• Coaching experience.
• Print industry, e-commerce, aerospace, automotive or FMCG.
• Fluent in either Spanish, German, or Dutch both written & spoken.
• Membership of the Chartered Quality Institute.

What’s in it for you?

• 25 days of holiday a year (excluding public holidays) increasing by 1 day each year up to 30 days after 5 years continuous service.
• 8 weeks out of the year to work remotely abroad.
• Hybrid working - 1 day a week in the office.
• Healthcare, dental and life assurance.
• Money Purchase Pension scheme with employer/employee contributions.
• Season ticket loans.
• Cycle to work scheme.
• Credits to spend each year on company products.
• Mental health and wellbeing support available 24/7.
• Referral bonus when you bring your friends to join the team.