Quality Systems Administrator

IntaPeople Limited; Cardiff; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A leading manufacturing organization in Cardiff is seeking a Quality Document Controller responsible for managing quality documentation and ensuring compliance within a regulated sector. The ideal candidate will have experience in document control, familiarity with Good Documentation Practice, and strong organizational skills. This role offers hybrid working, a competitive salary, and various benefits.

Benefits

Hybrid working arrangement

Annual performance-related bonus

High pension contribution

Life assurance

Private health insurance

Dental cover

25 days annual leave

Employee Assistance Programme

Qualifications

• At least 1 year of experience in a document control or compliance support role.
• Familiarity with change control processes.
• Experience with Good Documentation Practice.

Responsibilities

• Manage quality documentation ensuring compliance and accuracy.
• Oversee document updates related to Bills of Materials.
• Maintain the electronic training system records.

Skills

Document control experience

Attention to detail

Familiarity with GDP

Communication skills

Prioritization skills

Tools

Microsoft Word

Microsoft Excel

ERP/MRP systems

Job description

Quality Document Controller
£28,000 – £34,000 per annum

We’re looking for a Quality Systems Administrator to join a well-established manufacturing organisation working within a highly regulated sector. This is a key administrative position within the Quality team, focused on document management, change control, and data accuracy across quality systems.

If you're highly organised, detail-focused, and have experience supporting compliance and documentation in a structured environment, this could be a great opportunity.

Key Responsibilities:

• Own the control and flow of quality documentation, ensuring records are accurate, compliant, and maintained in accordance with internal procedures and regulatory expectations.
• Manage document updates related to Bills of Materials (BOMs) and part changes — ensuring correct change requests are submitted, reviewed, and approved by the appropriate stakeholders.
• Ensure Good Documentation Practice (GDP) is upheld across all quality records, forms, and submissions.
• Input and maintain records relating to Corrective and Preventive Actions (CAPAs) and Non-Conformance Reports (NCRs), supporting the investigation process from an administrative perspective.
• Support the document aspects of product release by reviewing and processing batch records, ensuring completeness and compliance prior to sign-off.
• Maintain the company’s electronic training system, keeping training records up to date and flagging overdue or incomplete training where needed.
• Assist teams across operations, manufacturing, and design with change control processes and documentation requirements.
• Help generate reports to track quality metrics, system performance, and process adherence.
• Contribute to internal training and awareness activities related to documentation and quality system requirements.
• Support process improvements to increase documentation efficiency and reliability while maintaining full compliance.

Experience/skills:

• At least 1 year’s experience in a document control, quality administration, or compliance support role within a regulated industry (e.g. pharmaceutical, aerospace, automotive, etc.).
• Familiarity with change control processes and documentation associated with parts, materials, or production workflows.
• Experience with Good Documentation Practice (GDP) and maintaining controlled records.
• Skilled in Microsoft Word and Excel, with experience using ERP/MRP or quality management systems.
• Strong attention to detail — accuracy is critical in this role.
• Able to follow structured processes, prioritise tasks, and manage documentation across multiple systems.
• Comfortable working as part of a collaborative quality team with clear communication and high standards.

What’s On Offer:

• Hybrid working: typically 3 days in the office, 2 from home
• Annual performance-related bonus
• High rate company pension contribution
• Life assurance (4x salary)
• Private health insurance
• Dental cover through BUPA
• 25 days annual leave + bank holidays
• Employee Assistance Programme (EAP)

If this sounds like an ideal opportunity apply for immediate consideration!