Quality System and Data Specialist

RS UK & Ireland; Corby; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Pension/retirement

Life assurance

Salary finance

Medical plans

Health screening

Critical illness

Disability insurance

Holiday / paid time off

Employee assistance programme

Discounted gym membership

Cycle to work

Travel loans

Car leasing

Onsite catering / lunch vouchers

Retail discounts

Global recognition programme

Job summary

RS UK & Ireland is seeking a Quality Systems & Data Specialist to develop, maintain, and improve our quality management systems across RS PRO. You will drive document control, governance processes, workflow automation, and data analytics to boost visibility and reduce administrative burden.

You will collaborate with Product, Sourcing, Supply Chain and Compliance teams, own dashboards and reporting, support ISO 9001 certification, audits, and risk management, and deliver scalable digital tools

Qualifications

• Experience supporting ISO 9001 quality management systems.
• Ability to implement document control and workflow automation.
• Strong data analysis and reporting capabilities.

Responsibilities

• Maintain and improve Quality Management System aligned with ISO 9001:2015.
• Support internal audits, management reviews, and corrective actions.
• Develop and optimise document control processes and retention policies.
• Build scalable document management library for RS PRO documents.
• Create tools/workflows to reduce administrative burden and automate processes.
• Develop dashboards and reporting for quality KPIs and governance.

Skills

Data analysis

Dashboard development

Stakeholder collaboration

Process improvement

Documentation

Tools

SharePoint

Power Automate

Smartsheet

Airtable

Power BI

Job description

Location

This is a hybrid role, offering a combination of being able to work remotely and from our Corby or London office.

Contract Type

Permanent

Opportunity

The Quality Systems & Data Specialist is responsible for developing, maintaining, and continuously improving quality management systems, governance processes, and digital toolsets that support efficient, scalable, and compliant operations across RS PRO. The role will drive optimisation of document control, workflow automation, reporting, and quality data analytics to improve visibility, reduce administrative burden, and enable data-driven decision-making.

What You Will Be Doing

• Support ongoing maintenance and continuous improvement of the Quality Management System in alignment with ISO 9001:2015 requirements.
• Coordinate activities required to maintain ISO 9001 certification, including: internal audit support, management review inputs, corrective action tracking and document and record compliance.
• Support preparation for external audits and certification surveillance activities.
• Monitor QMS effectiveness and identify opportunities for process simplification and standardisation.
• Own development and continuous improvement of document control processes across the RS PRO.
• Build and maintain a scalable document management library for all RS PRO controlled documents including policies, business processes and sub-processes, procedures, guidelines, templates and relevant records.
• Define and manage document retention, version control, approval workflows, and archival processes.
• Ensure systems are in place to ensure latest published versions are available and have the correct authorisation prior to being published.
• Develop and implement tools and workflows that reduce administrative burden across the RS PRO organisation.
• Identify opportunities to digitise and automate manual processes including approval workflows, document routing, issue management, NPI and DD projects, audit management, and other key business processes and KPI reporting.
• Support implementation and optimisation of collaboration, workflow tools and data reporting tools (e.g. Smartsheet, Power Automate, SharePoint, Power BI or equivalent).
• Drive standardisation of processes to create seamless cross-functional collaboration.
• Develop and maintain dashboards providing visibility of key quality metrics and governance activities.
• Produce reporting and management packs covering quality KPIs, audit status, issue management and closure, supplier quality trends, return metrics, and NPI and DD project performance metrics.
• Support governance cadence including leadership reviews, quality reviews, and management reporting.
• Support update of PESTLE, SWOT analysis and overall business-level risk management, and provide analytical insights to support decision-making and risk management.
• Analyse quality and operational data to identify trends, recurring issues, and improvement opportunities.
• Maintain supplier scorecards and quality performance analytics.
• Partner with Product, Sourcing, Supply Chain, Compliance, and Customer teams to improve quality governance and operational effectiveness.
• Act as quality function SME for systems, reporting, data governance, and process management.

What You’ll Bring

• Ability to use and develop databases, and modern work-management and collaboration tools and systems, e.g. SharePoint, Power Automate, Smartsheet or Airtable.
• Experience developing dashboards and reports (e.g. Power BI or equivalent).
• Ability to analyse datasets to identify trends, risks, and performance insights.
• Strong attention to data accuracy, consistency, and integrity.
• Ability to translate manual processes into structured digital workflows.
• Experience improving process efficiency through digital tools and automation.
• Strong analytical and structured problem-solving capability.
• Ability to map and improve business processes.
• Comfortable working across multiple stakeholders and functions.
• Ability to identify inefficiencies and design scalable solutions.
• Ability to produce clear reporting and governance documentation.
• Strong written communication for procedures, workflows, and system documentation.
• Ability to engage with technical and non-technical stakeholders effectively.
• Exposure to system integration or data architecture concepts.
• Understanding of engineering or product compliance processes.

Rewards

• Financial – pension/retirement; life assurance; salary finance (payroll deduction loan scheme).
• Wellbeing – medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership.
• Lifestyle – transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts.
• Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values.