Quality Support Technician - Afternoons x2

Caterpillar Inc.; Hinckley and Bosworth; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading company in manufacturing seeks a Quality Support Technician for afternoons. You will oversee quality support activities, troubleshoot issues, and lead a team. This role offers competitive pay and various benefits including a pension scheme and private health plans.

Benefits

27 days annual leave

Bonus

Contributory pension scheme

Share scheme

Flexible benefits

Private health and dental plans

EV car lease

Qualifications

• Strong background in quality within manufacturing or production environments.
• Ability to interpret complex engineering drawings.

Responsibilities

• Troubleshoot and address quality issues, identifying root causes.
• Supervise the assembly process and ensure compliance with work instructions.
• Generate quality metrics and report significant issues to management.

Skills

Quality Assurance

Problem Solving

Communication

Data Analysis

Tools

Excel

PowerPoint

CMM

Faro Arm

Job description

Quality Support Technician - Afternoons x2

Join us as a Quality Support Technician - Afternoons x2 at Caterpillar Inc.

Job Overview

As a Quality Support Technician, you will oversee and coordinate quality support activities within Building Construction Products (BCP), including investigating, documenting, analyzing, and resolving quality issues. You will also lead a team of Auditors/Quality Technicians.

Key Responsibilities

1. Troubleshoot and address unforeseen quality issues, identifying root causes and corrective actions.
2. Collect assembly defect data and support continuous improvement efforts, developing check sheets for assembly lines and quality teams.
3. Supervise the assembly process to ensure compliance with work instructions and provide feedback on design and manufacturing issues.
4. Document testing and root cause analyses, catalog quality issues, and flag defects for repair.
5. Generate quality metrics, report significant issues to management, and communicate root causes in high-level meetings.

Qualifications

Demonstrate a strong background in quality within manufacturing or production environments. Ability to interpret complex engineering drawings and proficiency in Excel and PowerPoint are essential.

Preferred Qualifications

Previous supervisory experience and experience with CMM and Faro Arm are advantageous.

Additional Details

• Contract: Permanent
• Salary: £33,800 rising to £37,500 with role objectives, plus 20% shift allowance for afternoons
• Benefits include 27 days annual leave, bonus, contributory pension scheme, share scheme, flexible benefits, private health and dental plans, EV car lease, etc.
• Location: Desford, Leicestershire
• Closing Date: 28th May

About Caterpillar

Caterpillar is a global leader in manufacturing construction and mining equipment, engines, turbines, and locomotives, operating across multiple continents with diverse career opportunities in engineering, HR, manufacturing, marketing, sales, and supply chain.