Quality Support Technician

Dennis Eagle UK; Warwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

Dennis Eagle UK is seeking a Quality Support Technician to ensure supplier quality and support production excellence. The successful candidate will manage supplier defects, produce performance reports, and maintain compliance with quality standards, making a measurable impact in a dynamic work environment.

Benefits

25 days holiday plus Bank Holidays

Enhanced Pension Scheme and DIS Benefit

Employee Assistance Programme

Health Shield Medical Cash Plan

GP Anytime access

Training and Development opportunities

Cycle to Work Scheme

Comprehensive occupational health support

Independent Free Mortgage Advice

Qualifications

• Detail-driven and passionate about quality.
• Experience with corrective action methods (e.g. 8D, 5 Whys).
• Proficiency in reading engineering drawings.

Responsibilities

• Act as the link between manufacturing and Supplier Quality Engineers.
• Manage supplier defects and implement containment actions.
• Produce weekly and monthly quality performance reports.

Skills

Communication

Teamwork

Attention to Detail

Problem Solving

Education

Experience in a manufacturing or quality environment

Tools

Microsoft Office

Job description

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Job Title: Quality Support Technician

Location: Warwick

Hours: 37 hours per week Monday to Thursday 08:00 - 16:30 and Friday 08:00 - 13:00

Are you detail-driven and passionate about quality? Join as a Quality Support Technician and play a vital role in ensuring supplier quality and supporting production excellence. You’ll be the first point of contact for supplier-related issues, helping to contain defects, support new product introductions, and maintain high standards across the board.

What You’ll Do

• Act as the link between manufacturing and Supplier Quality Engineers
• Manage supplier defects and implement containment actions
• Support new product introductions and first article inspections
• Maintain the quarantine area and corrective action database
• Produce weekly and monthly quality performance reports
• Ensure compliance with ISO9001 and ISO14001 standards
  
  

What You’ll Need

• Experience in a manufacturing or quality environment
• Knowledge of corrective action methods (e.g. 8D, 5 Whys)
• Ability to read engineering drawings and use measurement tools
• Strong communication and teamwork skills
• Proficiency in Microsoft Office
• Willingness to travel within the UK and internationally
  
  

Ready to make a measurable impact on quality? Apply now and help drive continuous improvement.

We welcome applicants from all backgrounds. Even if you don’t meet every single requirement, we encourage you to apply. We value potential and are committed to supporting your growth in the role.

At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.

Why You’ll Love Working Here

• 25 days holiday plus Bank Holidays: this is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week)
• Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
• Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
• Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
• GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
• Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
• Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
• Care Concierge: Get help navigating the care system with access to a team of dedicated care experts.
• Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
• My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
• Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
  
  

Please don’t delay your application, this role could be filled at any time for the right candidate.

Please be aware that Dennis Eagle is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

If you'd like to learn more about how we handle your information, please check out our Job Applicant Privacy Notice by clicking here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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