Quality Support Officer

Tameside and Glossop Integrated Care NHS FT; Ashton-under-Lyne; On-site; GBP 22,000 - 30,000; Full time

Job summary

A local healthcare organization in Ashton-under-Lyne is seeking a Quality Support Officer to manage data and support the Family Nurse Partnership program. The role requires strong administrative and communication skills, with responsibilities including data entry and report preparation. This position offers flexible working and various benefits, including NHS pension and annual leave.

Benefits

Flexible working

27-33 days annual leave

NHS pension

Health benefits

Discounts

Support services

Qualifications

• Experience in data management and administrative functions.
• Proficiency with business systems and software.
• High communication skills and ability to work in a team.

Responsibilities

• Collect and manage data for the local program.
• Prepare reports for meetings and manage office resources.
• Liaise with clients and stakeholders.

Skills

Administrative skills

Data management

Communication skills

Proficiency with business systems

Tools

Open Exeter

Job description

The Family Nurse Partnership is a Tameside-based service that offers support to young, first-time parents and their families from early pregnancy until the child is two years old.

Are you passionate about young people and improving outcomes for them and their children? Would you like an opportunity to join a high-performing and established service?

The post-holder will play a pivotal role in supporting the quality of every part of the program. Working under the supervision of the FNP Team Supervisor, the Quality Support Officer is responsible for a range of quality support and administrative functions, including data management of the local program. This involves collecting, collating, inputting, and quality checking data into the central information system, which is crucial for demonstrating program delivery at both individual nurse and national levels. The role requires oversight of team data, working with the supervisor to ensure it is current and reports are prepared for the Advisory Board and other strategic forums. Accurate and timely data entry, proficiency with business systems and software, including the local and national FNP databases (Open Exeter), are essential.

The role also includes supporting data analysis to inform clinical practice and demonstrate program delivery, preparing reports for meetings, managing office resources, liaising with clients and stakeholders, and participating in team meetings and training. This demanding role requires high administrative and communication skills and the ability to work proactively within a team.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 across Tameside & Glossop. We aim to improve health outcomes through collaboration with health & care partners.

Our values are:

• Compassion
• Accountability
• Respect
• Excellence

We are committed to reflecting the diversity of our community and encourage applications from all backgrounds, especially from underrepresented groups such as Black, Asian & minority ethnic candidates, LGBTQ+ individuals, and disabled people.

Benefits include flexible working, 27-33 days annual leave plus bank holidays, NHS pension, health benefits, discounts, and support services.

For further details or informal visits, contact:

Name: Alison Goodall
Job title: FNP Lead and Supervisor
Email: [e-mail]
Phone: [phone]