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An exciting new opportunity has arisen for a Quality Supervisor to join the team at our Wembley site.
Job Purpose:
Monitor the safety, legality and quality of all the products produced by the factory ensuring all agreed specifications and standards are met.
Main Duties:
- To lead and motivate the QATs team in monitoring and evaluating product and processing systems and factory practices to ensure agreed standards of quality and food safety are achieved.
- Assisting the Quality Manager in the maintenance of factory-based paperwork.
- Maintenance of all quality records. Control the issuing, collection and filing away of all factory & QA paperwork
- Monitor quality systems on factory floor and carry out quality checks as necessary.
- Be the first point of contact with the QAT’s in dealing with day-to-day raw material and quality issues with production and report to the Quality Manager
- Manage and organise the allocation of workload, weekly rota within the QAT’s team.
- Issuing out Work Schedules to QAT’s and monitor to make sure they are completed on timely manner.
- Monitor samples and swabs are logged correctly on the lab system.
- Laise with lab regarding samples and swabs enquires be the first point of contact.
- Monitor all microbiological testing – both the schedules and results. Ensure any deviations are recorded, reported and acted accordingly.
- Assist with resolution of any microbiological or hygiene non – compliance in the factory.
- Carry out investigative swabs to monitor hygiene standards and investigate out of specification results.
- Co-ordinate the collection and distribution of standard product samples.
- Monitoring of Controlled documents on factory floor and making sure that it is collected and filed away in orderly fashion by QAT’s from respective circuits on daily basis.
- Update documents where required - following new launches and any changes in the company QMS Procedure and policies.
- Carry out corrective action following internal or external non-conformances, or out of specification micro results and assist in the investigation and response of customer complaints.
- Responsible for carrying out a Quality Control circuit as required in absence of QAT’s.
- Assist in any 3rd Party and retailer / customer / Local Authority audits as required.
- Manage effective communications internally with all departments to ensure all the technical needs are met.
- Manage effective communications externally with supplier where required to ensure all the technical needs are met.
- Sign out all the schedule once completed weekly and monthly and handover to Quality Manager.
- Sign out Factory Non-conformance and Foreign body forms completed by QAT’s.
- Raising Supplier non conformance for the non-conforming products and packaging received also assist QAT’s when required.
- Responsible Concession & Hold release tracker to make items are logged correctly.
- Responsible Calibration Tracker and arrange items to send for calibration as required.
- Organise Validations, write reports for the audits and validation carried out and assist to other QATs when required.
- Carry out Investigations and briefings for the QAT’s for the day-to-day work not completed or to close any nonconformance.
- Carry out any project work as required within the department.
Requirements, Experience and Person Specification:
- Basic Induction Training
- Basic Food Hygiene Training as appropriate.
- Basic Health & Safety Training as appropriate.
- Good understanding of English, both written and verbal
- Able to communicate effectively with management and colleagues within a multicultural workforce
- Good numerical, organisational and record keeping skills
- Able to work quickly and methodically and maintain a high level of concentration at all times.
- Able to follow instruction and show initiative where needed.
- Quick Learner and mechanically minded.
- Flexible and positive attitude towards work.
- Physically fit to carry out duties involving lifting, carrying, twisting, bending, stretching, reaching etc.
- Any other training specific to job description.
- Computer Skill, Word, Excel & Outlook.
A full job description is available upon request
Salary to be discussed at interview stage