Quality Supervisor

RBW Consulting; Trefriw; On-site; GBP 36,000 - 48,000; Full time

Job summary

RBW Consulting's Quality Supervisor role in Trefriw, North Wales, is a permanent on-site position leading a small QA/QC team. You will oversee QA/QC activities, ensure GMP compliance across production, warehouses and laboratory operations, and drive continuous improvement.

We seek a pharma/healthcare or regulated manufacturing QA professional with GMP knowledge, strong problem-solving and leadership capabilities, and a hands-on approach to quality metrics and training.

Qualifications

• Significant QA/QC experience in a regulated manufacturing environment.
• Leadership experience within QA/QC teams or supervision.
• Strong knowledge of GMP and quality management systems.
• Experience investigating deviations, complaints, and quality incidents.

Responsibilities

• Supervising and developing a team of two QA/QC professionals.
• Managing day-to-day QA/QC activities across the site.
• Reviewing manufacturing batch records and quality documentation.
• Authorising the release of raw materials, packaging components, and finished products.
• Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation.
• Managing the site's Quality Management System (QMS).
• Conducting GMP and GDP audits across manufacturing and warehouse operations.
• Supporting environmental monitoring, water testing, and sampling programmes.
• Coordinating external laboratory testing activities.
• Delivering GMP training and promoting a strong quality culture throughout the site.
• Leading continuous improvement and quality compliance projects.
• Supporting validation activities and HACCP processes where required.
• Producing quality metrics and reports for senior management.

Skills

QA/QC leadership

GMP knowledge

CAPA & root cause analysis

QMS management

Auditing (GMP/GDP)

Documentation & reporting

Regulatory compliance

Continuous improvement

Education

Degree qualification in a scientific discipline

Job description

Quality Supervisor

Trefriw, North Wales | Permanent | Competitive Salary + Benefits

Are you an experienced QA/QC professional looking for a role where you can make a real impact on quality culture, compliance, and continuous improvement?

We are seeking a QA/ QC Supervisor to join a growing healthcare manufacturing site in Trefriw, leading a small team of two direct reports while playing a pivotal role in maintaining GMP standards across production, warehousing, and laboratory operations.

This is an excellent opportunity for someone with a strong quality background within pharmaceutical, healthcare, food, nutraceutical, or regulated manufacturing environments who enjoys combining hands‑on quality activities with leadership and process improvement.

The Role

Reporting into the Head of Quality, you will be responsible for overseeing site QA/ QC activities, ensuring products, processes, and systems remain compliant with GMP requirements while supporting operational efficiency and continuous improvement initiatives.

• Supervising and developing a team of two QA/QC professionals.
• Managing day‑to‑day QA/QC activities across the site.
• Reviewing manufacturing batch records and quality documentation.
• Authorising the release of raw materials, packaging components, and finished products.
• Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation.
• Managing the site's Quality Management System (QMS).
• Conducting GMP and GDP audits across manufacturing and warehouse operations.
• Supporting environmental monitoring, water testing, and sampling programmes.
• Coordinating external laboratory testing activities.
• Delivering GMP training and promoting a strong quality culture throughout the site.
• Leading continuous improvement and quality compliance projects.
• Supporting validation activities and HACCP processes where required.
• Producing quality metrics and reports for senior management.

About You

We are interested in hearing from quality professionals who can demonstrate:

• Significant previous experience within a QA/QC role in a regulated manufacturing environment.
• Prior leadership experience , whether through direct management or indirect supervision.
• Strong working knowledge of GMP and quality management systems.
• Experience investigating deviations, complaints, and quality incidents.
• Excellent problem-solving, analytical, and report‑writing skills.
• Strong communication skills with the ability to build relationships across all areas of a business.
• A proactive approach to continuous improvement and driving quality standards.
• The ability to prioritise effectively and manage a varied workload.

Desirable Experience

• Degree qualification in a scientific discipline.
• Experience within pharmaceuticals, food supplements, healthcare products, bottled water, or similar regulated industries.
• Knowledge of GDP, GLP, HACCP, and Quality Risk Management principles.
• Continuous Improvement training or experience leading change initiatives.

What's on Offer?

• Permanent position based in the beautiful surroundings of Trefriw, North Wales.
• Opportunity to lead and develop a small quality team.
• A highly visible role with significant influence across site operations.
• The chance to drive quality improvements and shape site quality culture.
• A collaborative and supportive working environment with opportunities for professional growth and development.

If you're passionate about quality, compliance, and continuous improvement, and are looking for an opportunity to make a lasting impact within a regulated manufacturing environment, we'd love to hear from you