Quality Specialist

Sopra Steria - UK; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking a meticulous Quality Assurance Specialist to conduct quality checks and ensure compliance. This hybrid role requires strong attention to detail and experience in the transport industry's compliance standards. Candidates will enjoy flexible working arrangements across the UK and excellent career progression opportunities.

Benefits

Career progression opportunities

Flexible working arrangements

Training and development programs

Qualifications

• Transport Manager CPC qualification required.
• Strong attention to detail and accuracy necessary.
• Experience in transport industry compliance is essential.

Responsibilities

• Conduct accurate and high-quality audit checks.
• Maintain and update process documentation.
• Communicate QA findings and scheme changes effectively.
• Monitor and manage auditor performance.

Skills

Transport Manager CPC qualification

Strong attention to detail and accuracy

Experience in transport industry compliance

Excellent communication and reporting skills

Ability to manage multiple priorities and meet deadlines

Proficiency in Microsoft Office

Job description

Join Our Team as a Quality Assurance Specialist!

Are you passionate about driving excellence and ensuring the highest standards in audit delivery? We’re looking for a meticulous and motivated Quality Assurance Specialist to join our dynamic team and play a pivotal role in upholding compliance, enhancing performance, and championing continuous improvement.

As our new Quality Assurance Specialist, you’ll conduct daily and periodic quality checks, observe live audits, and ensure compliance with internal and external standards. You’ll support the QA team in meeting service level agreements (SLAs), manage auditor performance, and contribute to process optimization.

We offer excellent career progression opportunities, flexible working arrangements across the UK, benefits tailored to your needs, and training and development programs.

Key Responsibilities:

• Conduct accurate and high-quality audit checks.
• Maintain and update process documentation.
• Communicate QA findings and scheme changes effectively.
• Monitor and manage auditor performance, identify trends, and suggest improvements.
• Ensure SLAs are met or escalate issues promptly.
• Stay informed about industry developments and share knowledge.
• Participate actively in daily QA meetings.

Qualifications and Skills:

• Transport Manager CPC qualification.
• Strong attention to detail and accuracy.
• Experience in transport industry compliance.
• Excellent communication and reporting skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office.

Desirable:

• Familiarity with FORS or similar schemes.
• ISO9001 Lead Auditor qualification and audit experience.
• Experience managing auditor performance.

This is a hybrid role based anywhere in the UK, with monthly travel to our London office.

If you're interested but unsure if your skills match exactly, please apply — we’d love to hear from you!

Internal Recruiter: Carolyne

We support flexible working arrangements to promote work/life balance and productivity. If you need flexible hours, please discuss with us during the application process.

Interested in learning more about us?

With a long history of delivering transformation, we have developed a market-leading partnership ecosystem to provide innovative business services that create value and positive outcomes for communities. We are committed to excellence, empathy, and respect in all we do.