Quality Shift Leader

HIJOBS; Dunfermline; On-site; GBP 30,000 - 38,000; Full time

Job summary

HIJOBS is seeking a Quality Technician Shift Leader to support the Quality Management Team in maintaining site food safety, legality and quality standards.

You will develop teams, oversee audits against GMP, glass and plastic handling, and lead investigations and corrective actions across shifts to ensure compliance.

The role requires strong problem solving, training delivery, effective communication, and the ability to organise shift cover and training records.

Qualifications

• Internal auditing and HACCP knowledge desirable; training provided.
• SVQ may be required for the role.
• Experience with QA and shift leadership would help.

Responsibilities

• Support QC and audit activities.
• Lead training and competency checks across shifts.
• Organise shift coverage and attendance, ensuring timely staffing.
• Drive continuous improvement and investigations into issues.
• Maintain training records and ensure documentation is up to date.

Skills

Self-motivated

Problem solving

Deadline management

Information gathering

Effective communication

Time management

Ownership

Motivation & influence

IT literacy

Education

SVQ

Training the trainer

Intermediate Food Hygiene & HACCP

Job description

Purpose of Role: The Quality Technician Shift Leader is responsible for supporting the Quality Management Team to ensure that the site food safety, legality and quality policies and procedures are implemented and adhered to. Key

Purpose of Role:

The Quality Technician Shift Leader is responsible for supporting the Quality Management Team to ensure that the site food safety, legality and quality policies and procedures are implemented and adhered to.

Key Areas:

Training:

• Develop teams to ensure QC are competent in all relevant tasks.
• Providing direct links to training department to ensure training records are maintained and kept up to date.
• Continue to develop new training techniques which suit various learning styles
• Competency checks– Carry out competency checks across all
• CC

P’s to ensure staffs knowledge is at required level

Auditing:

• Supporting Audits – Ensure internal factory audits such as Good Manufacturing Practice, glass & hard plastics, hygiene are carried out according to schedule.
• Internal Audits – Play a key role in carrying out audits against BRC and customer Codes of Practice audits.
• Ensure that non-conformances are raised, communicated, followed up and closed out.
• Support Quality Managers in site visit audits, including direct exposure and involvement with the auditor as and when required.
• Carry out traceability and mass balance exercises.
• Audit processes and paperwork routinely

Leadership:

• Motivate team to perform at high standard at all times
• Support technical colleagues and other department counterparts in all aspects of operational challenges.
• Organise shift cover, undertake return to work interviews and manage time and attendance of staff

Ownership:

• Propose continuous improvement ideas to progress department performance
• Taking a lead role in problem solving and investigations
• Carry out investigations against customer complaints
• Drive improvements through fundamental pre-requisites
• Ensure calibration of equipment is carried out according to schedule
• Cover QC tasks as and when required

Key Perfomance:

• Successful reduction/resolution of non- conformance
• Effective communication with management team
• Successful and up to date register of teams training requirements
• Team motivation & performance
• Completion of internal audits against target dates
• Data collection for weekly KPI reports and implementation of corrective actions

Qualifications:

Internal auditing, training the trainer, Intermediate Food Hygiene & HACCP qualifications are desirable but training will be provided. SVQ

Skills:

• Self-motivated
• Good problem solving and analytical skills
• Ability to meet deadlines by working with colleagues and teams across the business
• Ability to gather and record accurate information
• Ability to communicate effectively
• Good time management and organisational skills
• Ability to take ownership and accountability to achieve the required standards
• Ability to motivate, persuade and influence daily contacts
• A positive demeanour and can do attitude
• Good IT literacy