Quality & Safety Manager

Imperial College Healthcare NHS Trust; London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading healthcare provider in London seeks a Quality & Safety Manager to lead patient safety improvement initiatives. This pivotal role involves analyzing safety data, supporting governance processes, and driving quality enhancements across services. Candidates should have expertise in NHS safety strategies and excellent communication skills. This position offers flexible working arrangements, career development opportunities, and a vibrant work environment.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work

Car lease schemes

Season ticket loan

Membership options for onsite leisure facilities

Qualifications

• Experience in an acute hospital setting is essential.
• Understanding of NHS patient safety strategy.
• Proactive and collaborative approach.

Responsibilities

• Lead the governance and reporting processes supporting PSIRF delivery.
• Provide expert analysis of patient safety data.
• Produce high-quality reports for stakeholders.
• Manage the patient safety administration team.
• Drive improvements in learning response quality.

Skills

Expert analytical skills

Excellent communication skills

Project management skills

Advanced data analysis capabilities

Collaboration

Job description

Are you passionate about driving patient safety and quality improvement across healthcare services? Join Imperial College Healthcare NHS Trust as a Quality & Safety Manager and become part of a dynamic team committed to learning, innovation and excellence.

This is a pivotal role within the Office of the Medical Director, where you’ll lead the development and management of processes that enable the Trust to learn from patient safety events and implement meaningful improvements. You’ll be at the forefront of delivering the Patient Safety Incident Response Framework (PSIRF), working collaboratively with clinical and governance teams to ensure high-quality, person-centred services.

We’re looking for someone who thrives in complex environments, brings expert analytical skills, and has a passion for improving care.

This role is open to flexible working, including part-time hours and job sharing.

• Leading the governance and reporting processes that support PSIRF delivery, including managing key meetings such as the Safety Improvement Group and Initial Incident Review Group.
• Providing expert analysis of patient safety data and triangulating insights from mortality reviews, audits, complaints and inquests to identify Trust-wide safety themes.
• Producing high-quality reports for executive-level stakeholders.
• Managing the patient safety administration team and supporting the wider quality and safety function.
• Driving improvements in learning response quality, timeliness and stakeholder satisfaction.
• Supporting the development of new safety systems and training strategies.
• Building strong relationships across clinical divisions and external agencies to enhance safety outcome.
• You’ll need excellent communication and project management skills, advanced data analysis capabilities, and a deep understanding of NHS patient safety strategy. Experience in an acute hospital setting and a proactive, collaborative approach are essential.
  
  

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

For further details / informal visits contact: Name: Clementine Burbidge Job title: Quality Manager Email address: [e-mail]