Quality, Risk & Compliance Manager

ZipRecruiter; England; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Quality, Risk & Compliance Manager to enhance compliance and risk management in data centers. This hybrid role involves leading operational directions, conducting audits, and ensuring adherence to regulations. The ideal candidate will possess strong technical and quantitative skills, with a proven ability to manage multiple projects across complex environments. Join a dynamic team where your expertise will drive improvements in safety and quality across data center operations, making a significant impact on business outcomes.

Qualifications

• Experience in risk and compliance management within the data center industry.
• Strong understanding of regulatory landscapes and industry risks.

Responsibilities

• Lead operational direction to enhance risk and compliance offerings.
• Conduct site audits to ensure compliance with KPIs and SLAs.

Skills

MS Office

Systems management software

Project management

Regulatory knowledge

Incident review

Root cause analysis

Quantitative skills

Technical skills

Job description

Job Description: Quality, Risk & Compliance Manager

Job ID: 214877

Posted: 10-Apr-2025

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Data Centers, Engineering/Maintenance, Risk Management

Location(s): London - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Quality, Risk & Compliance Manager

Business Sector: Data Centre Solutions

Location: London, UK

Company Profile:

CBRE Data Centre Solutions (DCS) delivers integrated real estate, facilities, and technology solutions for data centre owners, occupiers, and investors globally. As part of CBRE's Global Workplace Solutions division, DCS focuses on solving complex challenges across the data centre lifecycle, supporting development, construction, acquisition, sale, management, and modernization projects.

The Role - Quality, Risk & Compliance Manager:

Risk and compliance officers ensure adherence to government regulations. As a Senior Manager, you will ensure CBRE complies with external regulations, internal policies, and client requirements, acting as a subject matter expert within the industry. This hybrid role involves travel as needed.

Key Responsibilities:

• Lead operational direction at the account level to enhance risk and compliance offerings.
• Develop and circulate QHSE information, reviewing procedures periodically.
• Conduct site audits to ensure compliance with KPIs and SLAs, developing action plans for consistency.
• Standardize documentation platforms to align with client expansion and expectations.
• Implement documentation control procedures compliant with ISO standards.
• Provide leadership on risk and compliance to campus teams.
• Maintain strong relationships with the Client Compliance team.
• Ensure contractual and QHSE compliance for data centre operations.
• Advise and influence teams to improve business outcomes.
• Participate in engineering and operations meetings, supporting risk and compliance initiatives.
• Support data centre solutions and transition projects.
• Serve as the subject matter expert and point of contact for risk and compliance, providing metrics and reports.
• Consult with clients and leadership on data centre operations.
• Lead audits and develop risk and compliance strategies across the portfolio.
• Drive incident management and root cause analysis to improve safety and quality.

Skills, Knowledge, and Experience:

• Proficiency in MS Office and systems management software.
• Ability to coordinate and manage multiple projects across complex sites.
• Understanding of regulatory landscapes and industry risks.
• Experience in incident review and root cause analysis.
• Strong quantitative and technical skills.

Person Specification:

• Remain calm under pressure.
• Make confident decisions and motivate others.
• Seek continuous improvement and embrace change.

Equal Opportunities:

We are an equal opportunities employer, committed to diversity and inclusion, and do not discriminate based on various grounds including race, gender, or belief.