Quality Risk & Compliance Analyst - Entry Level Hybrid

Stonebridge - Mortgage & Insurance Network; Basildon; Hybrid; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Structured career progression

Performance-related bonus (non‑costed)

Flexibility to work from home

Company Pension with optional matched

Gym Subsidy

Employee Assistance Programme

Death in service insurance cover

Critical illness insurance cover

Job summary

Stonebridge - Mortgage & Insurance Network is hiring an entry-level Quality Risk Assessor on a full-time, permanent basis. The role offers hybrid working with 3 days in Basildon and 2 days from home.

You will support Appointed Representative Firms and Advisers, reviewing mortgage and insurance cases for FCA compliance and internal standards. The position provides training, feedback coaching to advisers, and involvement in management information reporting.

Qualifications

• Strong attention to detail and the ability to review complex documentation accurately.
• Excellent analytical and investigative skills.
• Confident communicator, both written and verbal.
• Comfortable providing feedback, coaching and guidance to advisers.

Responsibilities

• Review complex mortgage and insurance cases against established quality, compliance and regulatory standards.
• Identify risks, omissions or areas requiring remedial action and communicate these clearly to advisers.
• Provide feedback, coaching and guidance to advisers via phone and email to support improved performance and case quality.
• Liaise with Senior Audit colleagues and act as a key point of contact between advisers and the Audit team to resolve case queries.
• Monitor and follow up outstanding actions to ensure cases are completed to the required standard.
• Maintain accurate logs, spreadsheets and management information records.
• Produce and collate MI reports for management review.
• Review adviser CAL activity to ensure competence requirements are being met and maintained.
• Support advisers in understanding and meeting required standards through clear communication and constructive feedback.

Skills

Attention to detail

Analytical skills

Effective communicator

Stakeholder management

Organisational skills

Time management

Coaching & guidance

Tools

Microsoft Excel

Job description

Stonebridge - Mortgage & Insurance Network is hiring an entry-level Quality Risk Assessor on a full-time, permanent basis. The role offers hybrid working with 3 days in Basildon and 2 days from home.

You will support Appointed Representative Firms and Advisers, reviewing mortgage and insurance cases for FCA compliance and internal standards. The position provides training, feedback coaching to advisers, and involvement in management information reporting.