Quality Officer

SRG; Luton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading quality assurance organization is seeking a Regional Quality Officer to support operations across distribution centers in the South of England. The ideal candidate will have a strong background in quality assurance, particularly within pharmaceutical or healthcare sectors. Responsibilities include ensuring compliance with GDP and ISO standards, conducting inspections, and managing deviations. The role requires occasional travel and offers a dynamic work environment.

Qualifications

• Minimum 3 years’ experience in a Quality function certified to ISO9001 or ISO13485.
• Strong understanding of Good Distribution Practice (GDP).

Responsibilities

• Ensure ongoing compliance with GDP, ISO9001, ISO13485 and internal quality management systems.
• Conduct site inspections and quality tours with operations teams.
• Facilitate risk assessments and trend analysis across GDP and QA processes.

Skills

Quality Management Systems (QMS)

Good Distribution Practice (GDP)

ISO9001

ISO13485

Pharmaceutical knowledge

Healthcare knowledge

MS Office (Excel, Word, Visio)

Strong communication skills

Job description

Job Title: Regional Quality Officer

Location: Slough or Bedford

Job Type: Full-Time | Permanent

Working Hours: 37.5 hours/week (Standard office hours)

Level: Mid-Level (Level 2)

Reports to: Regional Quality Manager / Quality Manager & RP

About the Role:

We are seeking a dedicated Regional Quality Officer to support quality operations across distribution centres in the South of England. This position is ideal for candidates with a strong background in quality assurance within regulated environments, particularly in warehousing and transport linked to the pharmaceutical or healthcare sectors.

You will play a vital role in upholding compliance with regulatory and international standards, including Good Distribution Practice (GDP), ISO 9001, ISO 13485, and ISO 14001. The role combines both on-site and remote support for quality processes, with some travel and overnight stays expected.

Key Responsibilities:

• Ensure ongoing compliance with GDP, ISO9001, ISO13485, ISO14001 and internal quality management systems.
• Provide day-to-day quality support and guidance across regional distribution centres.
• Conduct site inspections, quality tours, and Gemba walks with operations teams.
• Raise and manage deviations, non-conformances, CAPAs, and associated investigations.
• Carry out root cause analysis and effectiveness checks of corrective actions.
• Facilitate risk assessments and trend analysis across GDP and QA processes.
• Manage and review temperature-controlled storage and transport monitoring systems.
• Oversee quarantine processes and release activities for storage and transport consignments.
• Support qualification and mapping activities for warehouses, vehicles, and passive shipping systems.
• Conduct internal audits, support external audits and client visits, and provide documented audit responses.
• Review and update SOPs, work instructions, and quality documentation.
• Sign off on pest control inspections and temperature excursions.
• Deliver quality-related training to teams and contribute to continuous improvement initiatives.

Required Skills & Experience:

Essential:

• Minimum 3 years’ experience in a Quality function certified to ISO9001 or ISO13485.
• Background in Pharmaceutical, Healthcare, or regulated industries.
• Strong understanding of Good Distribution Practice (GDP).
• ISO9001 internal auditing experience.
• Confident with Quality Management Systems (QMS).
• Proficient in MS Office applications – Excel, Word, Visio, PowerPoint, Outlook.
• Highly organised, detail-focused, and able to work autonomously or in a team.
• Strong written and verbal communication skills for engaging with internal and external stakeholders.

Desirable:

• QMS Lead Auditor certification.
• Certified training within GxP.
• Capability or ambition to progress into Deputy Responsible Person (RP) responsibilities.

Additional Information:

• Role requires occasional travel between sites and overnight stays when necessary.
• This is a dynamic role best suited to individuals who thrive in fast-paced, compliance-focused environments and can balance technical knowledge with cross-functional collaboration.