Quality Manager / Technical Manager

manucomm recruitment; Trowbridge; On-site; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Life assurance (2x salary)

25 days holiday + Bank Holidays

Christmas and New Year shutdown

International growth opportunities

Job summary

Wiltshire Dairy Co. in the Trowbridge area is seeking a Technical Manager to lead the quality and technical function, reporting to the MD and guiding a small team.

The role covers food safety, quality, regulatory compliance, supplier assurance and technical strategy across manufactured and traded products. You will drive HACCP/TACCP/VACCP programmes, maintain BRCGS standards, manage supplier audits, investigate quality issues and contribute to NPD and ERP quality system improvements, enabling

Qualifications

• Experience in senior leadership roles within food manufacturing.
• Strong knowledge of BRCGS and food safety management systems.
• Proven HACCP leadership experience.
• Experience managing customer audits and supplier approvals.
• Ability to lead and mentor a technical team.
• Experience with ERP and quality system improvements.

Responsibilities

• Maintain Quality Management System to meet BRCGS and customer standards.
• Lead HACCP, TACCP and VACCP programmes across the business.
• Site lead for food safety, quality and technical compliance.
• Manage supplier approvals and audits.
• Investigate customer complaints and implement CAPAs.
• Support new product development activities and ensure regulatory compliance.
• Lead, develop and mentor the Technical team.
• Drive goods-in quality processes and laboratory analysis activities.
• Build strong relationships with customers, suppliers, auditors and regulatory bodies.
• Drive environmental compliance and sustainability initiatives.
• Support continuous improvement projects including ERP and quality systems.

Skills

Leadership

HACCP leadership

Quality management

Regulatory compliance

Supplier audits

Communication

Problem solving

Education

Food Technology Degree

Food Technology Degree or equivalent

Tools

ERP systems

Job description

Quality Manager seeking the next step in their career or established Technical Manager

£Competitive DOE + Benefits

Trowbridge area, Wiltshire

Are you an experienced Technical or Quality professional looking for a senior leadership role within a growing food manufacturing business?

We are recruiting for a Technical Manager to join an established and successful dairy products business based in Wiltshire.With more than 40 years of experience supplying customers worldwide, the company works in partnership with leading dairy manufacturers across the UK and Ireland and exports the majority of its products to international markets.

Reporting directly to the Managing Director and leading a small Technical team, you will take ownership of food safety, quality, compliance, supplier assurance and technical strategy across both manufactured and traded products.

This is a varied and hands‑on role offering the opportunity to influence business performance, lead continuous improvement initiatives and play a key role in supporting future growth.

The Role

As Technical Manager, you will be responsible for maintaining the highest standards of food safety, quality and regulatory compliance across the business.

Key responsibilities include:

• Managing and continuously improving the Quality Management System to maintain BRCGS and customer standards.
• Leading HACCP, TACCP and VACCP programmes across the business.
• Acting as the site lead for food safety, quality and technical compliance.
• Managing supplier approval, supplier audits and the Supplier Assurance Programme.
• Investigating customer complaints, non-conformances and quality issues, implementing robust corrective and preventative actions.
• Supporting new product development activities and ensuring products meet all legal and customer requirements.
• Leading, developing and mentoring the Technical team.
• Managing goods-in quality processes and laboratory analysis activities.
• Building strong relationships with customers, suppliers, auditors and regulatory bodies.
• Driving environmental compliance and sustainability initiatives.
• Supporting continuous improvement projects, including the development of ERP and quality systems.

This role offers excellent variety, from factory-based quality activities, audits and product trials through to customer engagement, supplier visits and strategic technical leadership.

About You

To be successful, you will have:

• Previous experience in a Technical Manager, Quality Manager or similar leadership role within food, drink or FMCG manufacturing.
• Strong working knowledge of BRCGS standards and food safety management systems.
• Proven HACCP leadership experience.
• Experience managing customer audits, supplier approvals and quality investigations.
• Excellent leadership and communication skills.
• Food Technology Degree or equivalent qualification.
• Strong organisational and problem‑solving abilities.

• HACCP qualification.
• Experience of ERP systems and process improvement projects.

Benefits

• Competitive salary dependent on experience.
• Life assurance (2x salary).
• 25 days holiday plus Bank Holidays.
• Christmas and New Year shutdown.
• Opportunity to join a well-established and growing international food business.

Commutable From

Bath, Chippenham, Devizes, Swindon, Trowbridge, Warminster and surrounding areas.

Suitable Backgrounds

Technical Manager, Quality Manager, QA Manager, Technical Team Manager, Quality Systems Manager, Compliance Manager, Food Safety Manager, Technical Supervisor or Senior Quality professional within food, drink or FMCG manufacturing.