Quality Manager-Pathology

The London Clinic; City Of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A private healthcare provider in Central London is looking for an experienced Quality Manager for its Pathology service. The role involves implementing quality management systems, overseeing internal audits, and ensuring compliance with regulations. Applicants should have at least 2 years in a quality function and familiarity with relevant medical disciplines. The position offers a supportive working culture, and welcomes applicants from diverse backgrounds.

Qualifications

• At least 2 years working in a quality function.
• Knowledge of biochemistry, haematology, blood transfusion, histopathology, and microbiology.
• Experience with ISO15189 requirements and MHRA regulations.

Responsibilities

• Lead the implementation of Q-Pulse modules.
• Collate and analyze quality data.
• Educate and train pathology staff in quality principles.

Skills

Quality management

Data analysis

KPI management

Training and education

Regulatory compliance

Education

Biomedical Science or equivalent

Tools

Q-Pulse

Job description

Quality Manager (3 days a week) - Pathology Service

We have an exciting opportunity for an experienced Quality Manager to join our Pathology service based at The London Clinic in Central London, W1G 6BW, with a competitive salary range on offer.

The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of; Caring, Inspiring and Pioneering.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with state-of-the-art facilities located around Harley Street. We have approximately 1300 employees across 8 sites, where we cover a broad range of specialisms, including complex medical and surgical procedures and a comprehensive range of cancer and outpatient services.

Job Profile

The post-holder is a key member of the pathology management team charged with the design, implementation, maintenance and advocacy of the pathology quality management system. Reporting to the Head of Quality, Safety and Compliance for pathology, they will support in managing the QMS, ensure its maintenance and report to laboratory management on its functioning and effectiveness.

Key Responsibilities

• Leading on the implementation of Q-Pulse modules
• Participating in management meetings, decision-making and policy implementation
• Collating and analysing quality data to identify trends and performance issues
• Being familiar with the area of work for which they are responsible, including relevant statutory and accreditation requirements, governance, risk management, audit and CAPA programmes, pathology department policies and procedures
• Educating and training pathology staff in quality principles and practice
• Maintaining the pathology department's quality manual
• Operating an effective system for document control
• Investigating result and service complaints and incidents and ensuring that effective immediate and follow-up actions are taken
• Working with operational leads to maintain the departmental risk register
• Overseeing a program of internal audits against defined quality performance measures and ensuring that effective follow-up actions are taken
• Following up on external inspections and verifying the completion of corrective action as required by the reports of the inspectors
• Monitoring the requirements of pathology users and ensuring that they are reflected within defined quality performance measures
• Providing support and advice for discipline managers (and quality leads) on quality management matters
• Identifying areas and particular projects where there is the potential for improvement of quality to the benefit of the service provided
• Representing pathology at departmental or hospital meetings as appropriate
• Supervising effectively personnel seconded from other sections of the pathology department to assist with the management of the QMS

Scientific and Technical

• Ensuring that policies and procedures are reviewed regularly
• Supporting the evaluation and verification of new equipment and tests and advising on the quality implications of the introduction of such
• Ensuring change management procedures are followed
• Maintaining an up-to-date awareness and knowledge of current developments in quality management and ensuring robust communication streams so that this knowledge can be shared with all staff

Budgetary and Finance

• Being aware of the revenue implications of departmental policy
• Ensuring that the quality management system is operated as economically as possible in providing an effective service

Skills & Experience

• At least 2 years working in a quality function
• Knowledge of biochemistry, haematology, blood transfusion, histopathology and microbiology disciplines
• Extensive experience implementing Q-Pulse applications
• Experience with KPI management, definition and collation
• Experience of ISO15189 requirements and MHRA regulations
• Experience in leading UKAS assessments
• Biomedical Science or equivalent

We are an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes.

The London Clinic's main hospital spans 8 floors comprising of 234 beds and 10 theatres, including a Hybrid theatre and two minimally invasive and day surgery theatres. Speciality areas include General surgery; ENT; Gynae; Hepatobiliary; Neuro; Ophthalmic; Orthopaedic; Plastics; Robotic; Urology; Vascular & Bariatric surgery.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

The London Clinic is an equal opportunities employer and welcomes applications from all sections of the community.