Quality Manager — Lead Compliance & Continuous Improvement

Jackie Kerr Recruitment; Swindon; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Health Cash plan

Birthday Holiday

25 days holiday

4% Pension

Job summary

Jackie Kerr Recruitment in Swindon is seeking a Site Quality Manager to lead the quality function at the Swindon facility. You will define and embed a compliant, scalable quality system to support growth, customer confidence and operational excellence.

The role drives CAPA, customer complaint handling and supplier quality improvements, with a focus on prevention and data-driven problem solving. 38.7 hours per week, with standard shift patterns.

Qualifications

• Experience with ISO standards and quality management in manufacturing.
• Proven leadership in quality within manufacturing or distribution.
• Strong knowledge of QMS and regulatory standards.

Responsibilities

• Own and govern the Site QMS, including policies, procedures and change management.
• Lead internal audits, management reviews and cross-site compliance.
• Drive CAPA systems and preventative quality design.
• Manage customer quality, including complaint handling and root cause analysis.
• Implement supplier quality scorecards and improvements.
• Deploy quality tools (FMEA, SPC, 8D) and Six Sigma methods.

Skills

Quality leadership

Regulatory knowledge

Process improvement

Cross-functional collaboration

Tools

FMEA

SPC

8D problem solving

Ishikawa

Poka-yoke

Six Sigma

Job description

Jackie Kerr Recruitment in Swindon is seeking a Site Quality Manager to lead the quality function at the Swindon facility. You will define and embed a compliant, scalable quality system to support growth, customer confidence and operational excellence.

The role drives CAPA, customer complaint handling and supplier quality improvements, with a focus on prevention and data-driven problem solving. 38.7 hours per week, with standard shift patterns.