Quality Manager - Gifting

MM Flowers Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading floral supplier in the United Kingdom seeks an experienced Quality Manager to oversee quality operations in the gifting division. This role involves ensuring safety, quality, and compliance of raw materials and finished products, managing audits, and fostering continuous improvement. Ideal candidates will have robust experience in food manufacturing quality systems, team leadership, and data analysis. Join a company that values innovation and teamwork to make a real impact in quality leadership.

Qualifications

• Proven experience as a Quality Manager in the food industry.
• Strong knowledge of HACCP and BRCGS.
• Experience with raw material and finished goods inspections.

Responsibilities

• Ensure compliance with food safety standards and legal requirements.
• Manage the Food Safety Management System.
• Lead internal audits and support customer audits.
• Monitor quality trends and provide insights to stakeholders.

Skills

HACCP knowledge

Food safety standards

Strong data analysis

Leadership experience

Job description

Chatteris, Cambridgeshire (PE16 6EG)
Full-time, 40 hours (Monday–Friday)

MM Flowers is looking for an experienced Quality Manager to lead quality and food safety across our gifting division.

About the Role

As Quality Manager – Gifting, you will play a pivotal role in ensuring the safety, quality, and legality of both raw materials and finished gifting products. With a strong focus on food safety and compliance, you’ll lead quality operations, manage audits, and drive continuous improvement across the site.

This is a key leadership position, ideal for someone with a strong background in food manufacturing quality systems who thrives in a fast-paced environment.

Key Responsibilities

Food Safety & Compliance

• Ensure full compliance with food safety standards, legal requirements, and customer codes of practice
• Manage and maintain the Food Safety Management System (FSMS)
• Oversee HACCP plans and ensure they are regularly reviewed and updated
• Lead internal audits and support external/customer audits

Raw Material Quality

• Oversee inspection and approval of raw materials against specifications
• Investigate non-conformances and work with suppliers to drive improvements
• Maintain accurate inspection records with supporting data and evidence

Finished Goods Quality

• Ensure all finished products meet quality, safety, and legal standards
• Manage out-of-specification issues and implement corrective actions
• Monitor quality trends and provide insights to key stakeholders
• Train operational teams on quality standards and processes
• Lead, coach, and develop the gifting quality team
• Set objectives, manage performance, and conduct appraisals
• Plan team rotas to ensure effective quality coverage
• Promote a culture of high standards and continuous improvement

Data & Reporting

• Analyse quality data and produce performance reports
• Identify trends and drive improvements using data insights

Collaboration & Stakeholder Engagement

• Work cross-functionally with Procurement, Production, and NPD teams
• Act as the technical expert for gifting quality and food safety
• Support customer interactions and audits
• Provide technical input into new product development

About You

• Proven experience in a Quality Manager role within the food industry
• Strong knowledge of HACCP, BRCGS, and food safety standards
• Experience with raw material and finished goods inspections
• Understanding of food labelling and compliance requirements
• Strong data analysis and reporting skills
• Experience leading and developing teams

Key Behaviours

• Trusted – reliable, accountable, and detail-focused
• Passionate – committed to quality and continuous improvement
• Dynamic – proactive and solutions-driven
• Collaborative – strong team player with excellent stakeholder engagement

Why Join MM Flowers?

At MM Flowers, we’re passionate about delivering high-quality products that customers love. You’ll be joining a business that values innovation, collaboration, and excellence, with opportunities to make a real impact.

Apply now to take the next step in your quality leadership career.