Quality Manager, EMEA Aerospace & Defense

Arrow Electronics; Manchester; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global leader in electronic components is seeking a Quality Manager in Manchester. The ideal candidate will have a minimum of 3 years in Quality Management within the Aerospace & Defense industry, with knowledge of industry standards. Responsibilities include supporting quality assurance systems, leading customer audits, and collaborating with cross-functional teams to enhance quality metrics. A competitive compensation package and a supportive work environment are offered.

Benefits

Competitive employee compensation package

Reliable and trusting work environment

Professional and personal development

Qualifications

• Minimum of 3 years experience in a Quality Management role.
• Knowledge of AS9100/9120 standards and quality management principles.
• Strong knowledge of aerospace industry regulations and requirements.

Responsibilities

• Support/maintain Quality Assurance System data.
• Lead root cause analysis and assist in corrective actions.
• Complete First Article Inspection Reports.

Skills

Quality Management

Analytical Problem Solving

Customer Liaison

Fault Trend Analysis

Continuous Improvements

Tools

FMEA

SPC

CAPA

5 Whys

Fishbone Diagrams

Job description

Responsibilities

• You will be responsible for supporting/maintaining Quality Assurance System data
• 8D responses: Customer liaison for all quality related issues/queries and lead root cause analysis (RCA) and assist in implementation of corrective/preventive actions for nonconformities with effective analytical and problem-solving resolution.
• Completion of First Article Inspection Reports
• Fault trend analysis
• Creation of quality metrics and KPIs
• Working closely with Sales teams, along with Distribution center personnel
• Support new business activity working with Sales team
• Participating in Continuous Improvements projects as required
• Ensure adherence to customer requirements, standards and applicable regulatory requirements.
• Monitor the effectiveness of the QMS and recommend enhancements.
• Prepare for and facilitate customer audits, document audit findings and oversee corrective and preventive actions.
• Analyze processes to identify opportunities for improvement and ensure consistent quality.
• Work with customers/suppliers directly in a courteous and professional manner
• Collaborate with cross-functional teams to meet Customer and regulatory expectations
• Generate reports on KPIs and quality metrics

Qualifications

• You have a minimum of 3 years experience in a Quality Management role, in the Aerospace & Defense industry
• Experience and knowledge of AS9100/9120 standards and quality management principles
• Strong knowledge of aerospace industry regulations and requirements
• Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams

About Arrow Global Components (AGC)

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

Benefits

• Competitive and attractive employee compensation package
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development
• Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.