Quality Manager/Deputy Hub Manager

London North West University Healthcare NHS Trust; Harrow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in Harrow is seeking a Quality Manager/Deputy Hub Manager to lead the department's quality efforts and assist the Hub Manager. The ideal candidate will have a MSc in Biomedical Sciences, HCPC registration, and experience in quality management systems and laboratory settings. Key responsibilities include leading quality improvements and managing staff within a dynamic healthcare environment.

Qualifications

• Registered with HCPC as a Biomedical Scientist or Clinical Scientist.
• Experience of participation in inspections for laboratory accreditations.
• Experience of planning and carrying out audits.

Responsibilities

• Lead continual improvement of the quality management system.
• Deputise for the Programme Hub Manager.
• Support senior staff in designing and implementing quality management systems.

Skills

Excellent communication skills

Excellent motivational skills

Excellent organisational and time management skills

Considerable IT and keyboard skills

Developed analytical skills

Education

MSc (Hons) in Biomedical Sciences or Equivalent

State Registration - Health and Care Professions Council (HCPC)

Qualification in Quality or equivalent experience

Management training/advanced technical expertise

Tools

Laboratory Information Management Systems (LIMS)

Quality Management systems (Q-pulse)

Job description

Go back London North West University Healthcare NHS Trust

Quality Manager/Deputy Hub Manager

The closing date is 29 October 2025

The London Bowel Cancer Screening Programme Hub (BCSP) is seeking an enthusiastic and dynamic Healthcare Scientist to lead the department's quality and deputise for the Hub Manager.

The department is UKAS and SQAS accredited and provides Bowel Cancer Screening for the whole of London using automated Faecal Immunochemical Test (FIT) analysis.

The ideal applicant should be registered with the Health Care Professions Council (HCPC) as a Biomedical Scientist or Clinical Scientist and have an IBMS specialist portfolio or MSc or equivalent experience.

The successful candidate will have experience of people management, service management and quality management system activities. They will also have extensive experience of working in a Clinical Biochemistry or Blood Sciences laboratory.

Main duties of the job

The post holder will be a member of the Senior Management Team and assist in the delivery of a quality driven, cost effective, patient focused service, consistent with the objectives of the National Bowel Cancer Screening Programme (BCSP) and London North West University Healthcare Trust and provide that service in a manner appropriate with the profession.

The main role is to lead the continual improvement of the quality management system and to deputise for the Programme Hub Manager of the BCSP Hub, providing leadership and specialist scientific guidance.

You will work closely with the Programme Hub Manager and the Office Manager to ensure that the overall screening operation runs smoothly.

You will lead and/or support senior staff in the design, implementation and maintenance of the quality management and laboratory systems.

You will support and lead the department to implement and maintain United Kingdom Accreditation Service (UKAS) ISO15189 accreditation and other appropriate standards e.g. Screening Quality Assurance Service (SQAS).

You will be a registered Healthcare Scientist and will therefore be required to maintain their knowledge, training, professional skills, behaviour and health in line with (HCPC).

You will have line management responsibility for a team of staff.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

• MSc (Hons) in Biomedical Sciences or Equivalent
• State Registration - Health and Care Professions Council (HCPC)
• Qualification in Quality or equivalent experience
• Management training/advanced technical expertise

Knowledge and experience

• Experience of participation in inspections for laboratory accreditations (UKAS ISO 15189)
• Experience of planning and carrying out audits
• Training of Scientists and/or screeners
• Supervising/managing a team
• Proven knowledge of Quality Management systems, e.g. Q-pulse

Skills, abilities and attributes

• Excellent communication skills, being able to communicate with patients and staff at all levels of the organisation with tact and diplomacy
• Excellent motivational skills
• Excellent organisational and time management skills
• Considerable IT and keyboard skills with a comprehensive working knowledge of Laboratory Information Management Systems (LIMS)
• Developed analytical skills in general and specialised areas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust

Depending on experienceper annum Inclusive of High Cost Area Supplement pro rata