Quality Manager | Care Homes

TN United Kingdom; Glasgow; On-site; GBP 70,000; Full time

Job summary

A leading family-owned care home provider seeks a Quality Manager to enhance care quality and ensure compliance across its services in Scotland and England. This role involves supporting care teams, managing audits, and implementing quality improvement plans. The ideal candidate will have substantial experience in elderly care regulation and a strong commitment to delivering high-quality services.

Benefits

33 days' annual leave

Paid travel and accommodation

Free DBS / DS check

Ongoing professional development

Company pension scheme

Qualifications

• Minimum 3 years' experience in a quality role within an elderly care setting.
• In-depth knowledge of CQC and CI regulations.

Responsibilities

• Support and enhance care quality and regulatory compliance across services.
• Manage and coordinate clinical audits within the services.
• Monitor regulator quality ratings and assessments.

Skills

Quality Management

Regulatory Compliance

Risk Management

Audit Processes

Education

Registered Nurse with active NMC PIN

Tools

Nourish

Radar

Job description

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Position: Quality Manager | Care Homes
Salary: £70,000
Location: Glasgow, with travel across Scotland and England
Contract: Full Time | Permanent

Make a Meaningful Impact in Elderly Care Quality

Queens Park Care is proud to partner with a family-owned, expanding premium care home provider to recruit a dedicated Quality Manager. This is a fantastic opportunity to lead on quality and compliance across a portfolio of high-standard residential and nursing homes in Scotland and England.

With six established care homes and further growth planned, this provider is committed to delivering exceptional, person-centred care in welcoming, homely settings where residents can live fulfilling lives.

About The Role

As Quality Manager, you’ll be responsible for supporting and enhancing the delivery of care quality and regulatory compliance across all services. Working closely with the Owners and Regional Director, you'll provide hands-on support to care home teams, identifying areas for improvement and ensuring services meet all relevant standards.

Responsible for the continuing development and promotion of a proactive quality assurance framework across the company

Manage and coordinate clinical audits within the services

Maintain awareness of policy and recommendations from the Department of Health, NICE, CQC, CI and other national and local advisors

Be responsible for setting up all qualitymatters for any new services

Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting a Performance and Quality Improvement Plan

Ensure the production of regular reports and information to the senior management team, identifying potential risks and any actions that may need to be taken

Monitor regulator quality ratings and assessments. Review and direct actions as necessary to continually improve ratings

Implement plans to tackle underperformance

Maintain evidence, reports and standards to achieve a minimum CQC rating of "Good" and CI rating of "5"

Reviewing existing procedures to ensure they meet the current relevant guidelines

What’s On Offer

Highly competitive salary of up to £70,000 (dependent on experience)

33 days' annual leave (including Bank Holidays)

Paid travel and accommodation for overnight stays where required

Free DBS / DS check

Ongoing professional development and training

Comprehensive and supportive induction

Company pension scheme

About You

We’re looking for a proactive and experienced quality professional with a strong understanding of elderly care regulation and service delivery.

Minimum 3 years' experience in a quality role within an elderly care setting as a Quality Lead, Quality Manager, or Head of Quality

In-depth knowledge of CQC and CI regulations

Experience with care planning and quality systems

Experience with audit processes, safeguarding, and risk management

Ability to write and embed policies and procedures

Experience of LSI and safeguarding

Familiar with risk management

UK driving license, access to a vehicle, and willingness to travel across Scotland and England (including overnight stays)

Registered Nurse with an active NMC PIN

Previous registered care home management experience within a nursing home

Experience using Nourish and Radar care management systems

Interested?

If you're committed to delivering excellence in elderly care and want to support high-performing services through effective quality leadership, we’d love to hear from you.

All enquiries and applications will be treated in the strictest confidence.