Quality Manager, Amazon Now, India

Amazon; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Quality Assurance Specialist to ensure high standards for perishable items. The ideal candidate will review and audit quality during inbound and packing processes, train associates, and communicate with stakeholders. A Bachelor's degree and experience with Microsoft Office are required.

Qualifications

• Experience with Microsoft Office applications.
• Experience communicating with senior management and customers.

Responsibilities

• Review quality of perishable items during inbound.
• Reject damaged items back to the vendor.
• Audit quality during picking & packing processes.

Skills

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Responsibilities

1. Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, and other perishable items during inbound at Amazon LPC (DC), spokes (UFF-FCs), and vendors.
2. Reject damaged or defective items back to the vendor.
3. Document items rejected during inbound (by item, by vendor, quantity).
4. Audit quality during picking & packing processes performed by LPC associates.
5. Monitor packaging standards during packing processes.
6. Perform weekly audits of bins and share reports with stakeholders.
7. Train spoke and DC associates on quality standards, SOPs, and packaging.

About the team

The quality of Meat, Seafood, Produce, and Perishable items is a critical objective for Amazon Fresh and a key differentiator for our customers. The P3 Quality team is responsible for ensuring we meet and exceed high standards in these areas.

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office applications

Preferred Qualifications

• Experience communicating with senior management and customers verbally and in writing

Additional Information

Our inclusive culture empowers Amazon employees to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit this link. If your country or region isn’t listed, contact your Recruiting Partner.

Posted Dates:

• May 17, 2025 (Updated about 3 hours ago)
• March 11, 2025 (Updated about 4 hours ago)
• May 16, 2025 (Updated about 5 hours ago)

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.