Quality Manager

BILFINGER; Warrington; On-site; GBP 50,000 - 90,000; Full time

Job description

Job ID: 64512

Quality Manager

Location: Warrington

Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.

We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.

This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.

The Role

• Manage and support the business and associated quality assurance processes, including the management of the audit process and external accreditation requirements within projects.
• Ensure that all project quality control and assurance systems are established, communicated, applied and remain effective to provide ‘right first time’ products and services to satisfy business and customer expectations, ensuring quality, reliability and performance standards are maintained.
• Manage and support ensuring that projects are set up encompassing the quality requirements from the outset, clearly highlighting the quality requirements and resourcing levels to execute the project successfully.
• Monitor and measure the quality performance and escalate any areas of concern to the leadership team.
• Work collaboratively with the management team to bring alignment to the business.

Key Activities

• Tender and Bid Quality Support: Provide quality assurance input and guidance during the bidding process to ensure compliance with quality management and client specific quality requirements.
• Project Quality Frameworks: Create and implement a quality assurance and control framework specific to project requirements, ensuring alignment with company policies and industry standards.
• Quality Requirements Specification: Define and establish specific quality requirements for each project to ensure deliverables meet client expectations and contractual obligations.
• Project Documentation Development: Develop project-specific quality management plans, inspection, and test plans tailored to the unique requirements of each project.
• Quality Control Process Oversight: Oversee quality control processes for project deliverables, including Factory Acceptance Tests (FATs) and site inspections.
• Project Audits, 3rd Parties and Corporate Audits: Plan and conduct comprehensive internal and external audits for projects to evaluate compliance with quality standards and identify areas for improvement.
• Supplier Quality Assurance: Collaborate with Procurement to establish and maintain a robust project-specific supplier pre-qualification and evaluation process.
• Stakeholder Liaison: Act as the primary point of contact for all quality assurance and control matters within projects, facilitating communication with internal and external stakeholders.
• Non-Conformance Management: Implement effective control measures for the identification, quarantine, and resolution of non-compliant materials, products, and equipment within project contexts.
• Corrective Action Implementation: Ensure timely identification, monitoring, and closure of corrective actions related to project non-conformities and customer complaints.
• Quality Performance Reporting: Prepare and present detailed quality performance reports to project stakeholders, highlighting compliance, issues, and improvement opportunities.
• Compliance Monitoring and Reporting: Regularly monitor project compliance with quality standards and report on any deficiencies or urgent matters related to quality assurance.
• LFE/Lessons Learnt: Oversee lessons learnt and best practice processes to aid continual learning within the business.
• Team Leadership and Guidance: Lead and mentor project quality assurance/control personnel, fostering a culture of quality awareness and continuous improvement, driving project ownership and accountability for all quality-related issues.
• Quality Training for Project Teams: Identify and deliver quality-related training sessions tailored to project teams to enhance their understanding and execution of quality management practices.

Experience & Qualifications

• Good Engineering and QA/QC background.
• Development of project QA documentation (Quality Plans, ITPs etc.) and review of supplier QA documentation.
• Pipework, steelwork and insulation knowledge – Desirable.
• Demonstrable, current knowledge and experience of Quality Management Systems in a regulated environment such as construction, petrochemical, aerospace etc.
• Problem Resolution - Must have a good grasp of problem resolution tools and techniques and the ability to articulate their use in a given situation.
• Must have a full understanding of how to deliver internal audits of management systems and be able to communicate outcomes.
• Knowledge and familiarity with KPIs and performance monitoring techniques.
• The ability to understand and interpret ISO Management System Standards, technical drawings and specifications is desirable.
• Computer literate; knowledge of Microsoft Office suite essential.
• Good communication and report writing skills.
• +7 years’ experience working in a highly regulated industry (petrochemical / Oil & Gas / Aviation, Construction).
• Recognised and current Internal Auditor qualification IRCA – Essential.
• Recognised quality qualification/certification - Essential.
• Member of Chartered Quality Institute.

If you wish to speak to a member of the recruitment team, please contact 01224 246246.

Engineering & Consultancy | Bilfinger UK Limited | Permanent | White-collar workers | Bachelor's degree | HSEQ