Quality Manager

Coppice; Tonypandy; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food packaging supplier in Tonypandy is seeking a Quality Manager to oversee the Company's QSE Management System. Responsibilities include ensuring compliance with quality, environmental, and health standards, managing customer complaints, and training staff. The ideal candidate should possess strong communication skills, relevant certifications, and experience in quality management systems. The company offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary

Opportunities for professional development

Supportive and collaborative work environment

Qualifications

• Flexible approach to working hours.
• Experience in negotiation, report writing, and presentations.
• Knowledge of personal computers and current software packages.

Responsibilities

• Ensure compliance with environmental legislation.
• Manage customer complaints and internal non-compliances.
• Monitor quality levels with customer expectations.

Skills

Excellent communication skills

Team building

Negotiation skills

Motivational skills

Education

IOSH Trained

NEBOSH

HACCP / Food Hygiene Standards trained

Tools

Management System Standards ISO14001

Lean Manufacturing

Six Sigma

Job description

Location: Tonypandy

Schedule: Monday to Friday; 8am to 4pm

Coppice is a market-leading and international supplier of food packaging, renowned for innovation, quality and service. As we continue with our ambitious growth plans, we are seeking like-minded individuals to support and enhance our team on an exciting journey.

The Quality Manager will be responsible for the monitoring and improvement of the Company QSE Management System, to ensure that an effective quality service, safety, legality and environmental aspects of the Company exist and is maintained and continuously developed.

You'll be responsible for making changes to the Company Management Systems and for determining that all requirements are met at each stage of the process by liaising effectively with all relevant parties in a troubleshooting and development capacity.

Responsibilities

• To encompass all areas of quality assurance, Health and Safety, and environmental aspects associated with the waste management operations of the Company.
• To report on energy, water and oil usage.
• To advise, consult with and train all relevant parties within the business including suppliers and others, concerning specific requirements in order to maintain accreditations and continually seeking to improve Company performance.
• To identify and develop management systems and procedures that will assist the site in the management of quality, environmental, and Health and Safety requirements and to implement, periodically audit, and report on these systems, identifying corrective actions if and where necessary. These systems will include the Site Management System Manual, Procedures, Method Statements, Instructions, forms, etc. as appropriate.
• To assist with the management of customer complaints to solve any related customer problems. To assist in any recall, internally or externally promptly and efficiently. To quarantine any existing stock that may be affected.
• To assist with the management of Internal Non-Compliances and actions to solve any related Company problems to prevent re-occurrence.
• To liaise with the Company Managers regarding the effectiveness of the Company Quality System and to maintain quality levels in line with customer expectations or specifications.
• To be responsible for all personnel on site regarding environmental issues and controls to ensure compliance with environmental legislation.
• To liaise with customers / suppliers on any specific requests or needs.
• Liaise with QA team to ensure that product being manufactured according to specification and deviations are actioned immediately.
• To complete safety inspections on facilities, machinery, and safety equipment.
• Actively participate in all customer visits and site audits.
• Complete internal audits and put actions in place for all nonconformities.
• Liaising with and maintaining the Company's Pest Control System.
• Ensure and maintain a safe working environment by adherence to HSE requirements.
• Complete Hazard Tags where required.
• To monitor and develop own skills and those of team members in line with business needs.
• Performance measurement and management including absence management and individual development.
• Continuous team and individual learning and development, including training, supporting, and coaching individuals in line with Company People Strategy.
• Look to support a culture of continuous improvement, collaboration and innovation, with an emphasis on embracing technology to maximise efficiency.
• To assist in the delivery of the site and wider Company objectives.
• To carry out or assist with any duties as deemed necessary in connection with the business.

Knowledge

• Flexible approach to working hours
• Excellent communication skills both verbal and written communication
• Experience in negotiation, report writing, and presentations
• Team building and motivational skills
• Knowledge of Management System Standards ISO14001 / ISO45001 / BRC / Bureau Veritas / Sedex
• Understanding of quality, health and safety, and environmental management
• Knowledge of personal computers and current software packages
• HACCP / Food Hygiene Standards trained
• IOSH Trained
• Legionella Trained
• Train the trainer
• Externally trained Auditing skills
• NEBOSH
• Lean Manufacturing
• Six Sigma

What We Offer

• Competitive salary.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to work with a dedicated team committed to excellence in the food packaging industry.

Direct applicants only - No agency contact.

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