Quality Manager

Smiley & Co, Ltd.; Swindon; On-site; GBP 41,000 - 45,000; Full time

Job summary

A quality-focused educational institution in Swindon is seeking a Quality Manager to enhance the quality of its apprenticeships and adult learning programs. The role involves leading quality improvement initiatives, managing quality frameworks, and ensuring positive learner experiences. The ideal candidate will have proven experience in apprenticeships and a Level 5 teaching qualification. This position offers competitive benefits including 35 days of annual leave and substantial pension contributions.

Benefits

35 days Annual leave

21.7% College pension contribution to LGPS

100% employer coverage for training

Health care cash plan for employee & dependants

Free car parking

Discounted on-site services

Free on-site gym

Qualifications

• Proven experience working in apprenticeships.
• Experience in adult learning, partnerships or corporate services quality.
• Commitment to safeguarding, inclusion and continuous improvement.

Responsibilities

• Lead the quality improvement across various learning programs.
• Design and implement a Corporate Services Quality Framework.
• Collaborate to ensure a top-tier experience for every learner.

Skills

Quality improvement

Data analysis

Communication

Relationship building

Creative thinking

Education

Level 5 teaching qualification

Job description

Overview

Quality Manager (Apprenticeships, Adults, Partnerships & Corporate Services)

Location: Swindon - North Star Campus and Queens Drive Campus

Salary: £41,748 - £44,619 per annum

As a Quality Manager you will bring clarity, consistency and a touch of brilliance to our provision across Apprenticeships, Adult Learning, Partnerships and Corporate Services. This isn't just about ticking boxes, it's about raising the bar.

What you will do

Lead the charge on continuous quality improvement across apprenticeships, adult learning, partnerships and corporate services

• Track achievement, retention and destination data like a quality detective, always looking for the next improvement opportunity


• Design and implement a Corporate Services Quality Framework


• Manage the Self-Assessment and Quality Improvement Plan processes


• Collaborate with curriculum leaders, quality teams and external partners to ensure every learner gets a top-tier experience


• Support inspections and external quality assurance visits and always ensure you're "inspection ready"!


• Manage the college's complaints and compliments process with fairness, speed and a touch of diplomacy

Experience / Qualifications

• Proven experience working in an apprenticeships (essential)


• Experience in adult learning, partnerships or corporate services quality (desirable; training and support can be provided)


• A Level 5 teaching qualification and a head for data, detail and deadlines


• A calm, clear communicator who can build strong relationships across teams and with external stakeholders


• Be a creative thinker who sees quality not as a checklist, but as a culture


• Have a commitment to safeguarding, inclusion and continuous improvement

Apprenticeship experience is an essential requirement for this role. We can provide training and development for the other areas of responsibility (adult learning, partnerships and corporate services) if required.

Benefits

• 35 days Annual leave


• 21.7% College pension contribution to LGPS


• Staff development & training (100% employer coverage for training/development related to your role, and discounted part-time courses)


• Health care cash plan for employee & dependants


• Free car parking


• Discounted on-site hair, beauty & wellbeing


• Free of charge on-site gym

To Apply

If you feel you are a suitable candidate and would like to work New College Swindon, then please do not hesitate to apply.

Compliance & Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to undergo a Disclosure and Barring Service (DBS) check and additional pre-employment screening before your appointment is confirmed.

LNKD1_UKTJ