Quality Manager

Devro; Swansea; On-site; GBP 55,000 - 75,000; Full time

Job summary

Devro, a global leader in collagen-based food ingredients, seeks a Quality Manager to lead the local Quality team and uphold the highest food safety and quality standards at the Swansea site. You will partner with Global Quality and Operations to drive continuous improvement and manage audits, accreditations, and corrective actions.

The role requires a 5+ years’ quality leadership in 24/7 food/production environments, GFSI familiarity, and strong project management skills.

Qualifications

• HACCP Level 4 certification is required.
• Experience leading quality teams and continuous improvement.
• Strong problem-solving and audit capabilities.
• Proficient use of quality tools (SPC, RCA) and cross-functional collaboration.

Responsibilities

• Ensure all products meet legal, industry and customer quality systems, in consultation with leadership.
• Collaborate with Operations to reduce internal quality losses and complaints, and support product/process improvements.
• Manage third party accreditations, customer approvals, and internal audit programs with corrective actions.
• Lead the site Food Safety/HACCP Team and maintain the QMS (document control, NCRs).
• Contribute to long-term quality strategy and cross-entity quality projects with timely delivery.
• Develop and coach the Quality Department staff via performance and development frameworks.
• Support continuous improvement through benchmarking and best-practice implementation.
• Oversee product specifications and site quality standards.

Skills

HACCP Level 4

Project Management

Lead Auditor

Quality Tools

Education

Degree in Science/ Food Science/ Quality

Tools

SPC

RCA

Job description

We are one of the world’s leading manufacturers of collagen products for the food industry. We supply high-quality edible films and coatings to over 1,000 customers in more than 100 countries, delivering our purpose of Creating the Added Layer of Value’. Used by customers in the production of a wide variety of sausage and meat products, our aspirations reach beyond our current products and services, and appeal to our natural curiosity to improve what we do.

As a global organisation, we currently employ around 2,000 people spanning the Americas, UK/EMEA and Asia-Pacific regions. We offer careers in research and development, science and food technology, manufacturing and supply chain operations, engineering, sales, and a range of other business support functions. We are always seeking talented people to join the amazing colleagues we have, to keep growing our business.

Our mission is to sustainably utilize technology and biomaterial science-based solutions, to delight our customers. We are a business committed to the pursuit of better. The constant pursuit of what’s next, what’s needed, what’s possible.

About the Role:

Our Quality Manager will lead and develop the local Quality team, champion a positive Customer Experience culture, and uphold the highest standards for food safety and product quality. Through partnerships with other functions and the Global Quality Manager, we actively drive continuous improvement in Quality across the business and ensure sustained success in related deliverables.

Responsibilities:

• Ensure all products manufactured at the site comply with legal, industry, and customer food safety/quality systems requirements, in consultation with the Global Quality Manager and Director of Regulatory Affairs.
• Work with the Operations Team to continuously improve quality standards and reduce the level of internal quality losses, customer complaints, and the overall cost of poor quality. Work with the Technical Engineering and Product Development teams to ensure capable processes and products.
• Manage third party accreditations and customer approvals plus the internal audit program and coordinate the related activities and corrective / improvement plans generated.
• Leading the site Food Safety/HACCP Team. Manage the QMS System (document control, NCR management etc).
• Assist in the development of a long-term quality strategy for the business. Participate in Group review meetings and Group projects to support quality improvement initiatives across the various Devro entities. Manage cross-functional quality-related projects to ensure all participants adhere to agreed activities and timescales. Confirm outcome success, or otherwise, through post-project reviews.
• Manage and develop the skills and capabilities of the staff within the Quality Department through the effective use of the employee performance and development framework.
• Support internal Continuous Improvement through benchmarking against external quality-based activities and initiatives. Ensure current best practice methodologies/principles are understood & considered through quality improvement plans.
• Manage Product Specifications and Quality Standards for the products manufactured by the site.

About You:

Skills:

• Degree in Science, Food Science or Quality or similar
• HACCP (Level 4 certified)
• Project Management
• Lead Auditor (internal & suppliers)
• Quality Tools (e.g. SPC, RCA)

Knowledge & Experience

Required:

• A minimum of 5 years as a quality professional in a 24/7 high speed food/drink (or similar process environment) with a proven record of achievement.
• GFSI level food safety and quality standards.
• Managing & developing an operational team
• Problem solving, quality investigations, non-conformance management.
• Running complex, multifunctional projects within deadline and budgetary constraints.
• Incident management, Risk management and related decision-making processes.
• Businesses operating with a clear Consumer / Customer focus.

Preferred:

• Working within a site leadership team.
• Laboratory management
• Sanitation programs
• Process Improvement and value analysis

*Please note, closing dates are subject to change and, at time of high volume of applications, this may be brought forward.

Equality and diversity at Devro:

We value diversity and are committed to an inclusive working environment in which all employees are respected and supported regardless of gender, age, ethnic origin, religion, sexual orientation, disability, or social background. We expressly welcome applications from people with a wide range of perspectives and experiences. Our goal is to ensure equal opportunities and actively combat discrimination – both in the application process and in everyday working life.