Quality Manager

Well; Redditch; On-site; GBP 50,000 - 70,000; Full time

Job summary

Bestway Healthcare in Redditch is seeking an experienced Quality Manager to support the maintenance and retention of GxP licences, enabling our wholesale and PI operations. You will oversee QA, compliance, and continuous improvement across a diverse pharmaceutical portfolio, working closely with operational teams to sustain a robust quality system.

This role suits a quality professional with extensive GxP experience who thrives in a fast-paced healthcare business looking to impact growth and

Qualifications

• Experience in GxP quality roles and regulatory compliance across pharmaceutical operations.
• RP training certification and eligibility to act as Responsible Person.
• Ability to manage quality records and outsourced activities.

Responsibilities

• Implement and maintain quality management system (QMS).
• Oversee authorized activities and records quality.
• Ensure GDP/GMP training programs are in place and current.
• Coordinate recall operations for medicinal products.
• Manage 3rd party relationships and quality staff.
• Promote a strong quality culture and support MHRA inspections.
• Lead self-inspection and QA reviews.
• Support qualification and validation activities.

Skills

GxP Quality

Quality Management

Regulatory compliance

Documentation

Leadership

Education

Cogent Gold standard RP training certification

Tools

Q-Pulse

MasterControl

MFiles

e-QMS/e-DMS

Job description

The following content displays a map of the jobs location - 18 Oxleasow Rd, Redditch

Competitive annual salary dependent on experience

40

Location:

18 Oxleasow Rd, Redditch

Closing Date:

21/11/2026

Job Category:

Support Centre

Business Area:

Support Centre

Division / Function:

Lexon Wholesale Logistics Commercial

Overview of the role

At Lexon, quality and patient safety are at the heart of everything we do. As one of the UK's leading pharmaceutical wholesalers, we are looking for an experienced Quality Manager to support the maintenance, implementation and retention of the GxP licences that enable our business to operate and grow.

Supporting both our Wholesale Specials and Parallel Import (PI) Repacking operations, this is a pivotal role with broad exposure across a diverse pharmaceutical portfolio. You will be responsible for ensuring the highest standards of regulatory compliance, quality assurance and continuous improvement, working closely with operational teams to maintain a robust quality management system.

This opportunity would suit a quality professional with extensive GxP experience who thrives in a fast-paced environment and is looking to make a meaningful impact within a growing healthcare business.

Main Responsibilities

• Ensuring that a quality management system is implemented and maintained.
• Management of authorized activities and the accuracy and quality of records.
• Ensuring that initial and continuous GDP/GMP training programmes are implemented and maintained.
• Coordinating and promptly performing any recall operations for medicinal products.
• Management of outsourced 3rd party relationships and activities
• Management of Quality assistants to complete all Quality related tasks
• Promoting a positive Quality culture within the organisation
• Hosting and supporting MHRA and 3rd party inspection activity
• Management and completion of self-inspection activity
• Support and management of Qualification and Validation activity
• Preparation, support and attendance of Quality management and Product Quality reviews
• Management and investigation of Product Quality complaints
• Acting as Responsible Person as defined regulation 45 of the Human Medicines Regulations 2012 and EU Directive 2013/C 343/01

The Ideal Candidate

• Cogent Gold standard RP training certification
• A minimum of 2 years experience in a GxP Quality role, preferably dealing with the applicable licensed activity of the Bestway Healthcare organisation
• Previous experience as an RP on a wholesale dealers license
• Experience managing other Quality colleagues
• Proficient in Microsoft word applications and previous experience with e-QMS and e-DMS solutions (e.g. Q-Pulse, Bizzmine, Mastercontrol, MFiles
• Eligible to act as an RPi on a WDA(H) in line with the requirements of regulation 45AA and 45BB of the Human Medicines Regulations 2012

Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you

About The Company

With the purpose of improving the lives of our patients and customers, Bestway Healthcare supports communities across the United Kingdom and Ireland through an extensive network of community pharmacies and pharmaceutical wholesale depots.

Our wholesale business unit operates two pharmaceutical wholesale brands, Lexon and Bestway Medhub which combined support over 5,000 independent community pharmacy contractors, processing over 100m packs of medication every year making us the 4th largest pharmaceutical wholesaler in the United Kingdom. Our wholesale business unit also operates a leading appliance wholesaler, Wardle’s, a generic supplier Key Pharmaceuticals. We operate from 3 distribution centres with a fleet of vans delivering to independent pharmacies & directly to the most vulnerable patients every day.