Quality Manager

Balfour Beatty's Major Projects; Redcar; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major UK infrastructure company is seeking a Quality Manager for the Net Zero Teesside project based in Redcar. The role includes providing leadership in quality management, ensuring compliance with quality plans, and driving continuous improvement initiatives. The ideal candidate will have substantial experience in quality management within construction, a Diploma in Quality Management, and the ability to build strong relationships across teams.

Benefits

Attractive salary

25 days annual leave + bank holidays

Pension savings schemes

Enhanced maternity/paternity policies

Access to Refer and Earn scheme

Discretionary annual salary reviews

Qualifications

• Substantial practical experience in quality management in construction or manufacturing.
• Ability to coach and develop staff in key quality management skills.
• Working knowledge of Lean and Six Sigma.

Responsibilities

• Provide functional leadership to Project quality resources.
• Ensure Quality Plans and associated processes are in place.
• Drive continuous improvement through Project KPIs.

Skills

Leadership

Relationship building

Quality Management

Coaching and development

Root cause analysis

Communication skills

Education

Diploma in Quality Management

ISO 9001 Lead Auditor

Tools

Lean and Six Sigma

Job description

Overview

Balfour Beatty is seeking a dynamic Quality Manager to contribute to the Net Zero Teesside (NZT) project based at our site in Redcar and Cleveland.

What you'll be doing

To provide functional leadership to Project quality resources. To be the quality expert practitioner to provide specialist support and a network of quality skills to support project delivery. To ensure the Project plans for delivering Products and Services right first time that meet requirements every time and drive the "Defect Free Delivery" and reduce the "Cost of Quality" through:

• Providing leadership to project quality resources to deliver the project and BBUK quality strategies
• Ensuring that Quality Plans and associated processes are in place to deliver right first time to client specification
• Providing training and support as required to ensure this is delivered
• Ensuring the quality processes meet or exceed the requirements of the BMS and that any amendments are clearly stated in Project Quality Plans
• Ensuring appropriate inspection and test plans (ITPs) are in place
• Ensuring systems are in place that allows the required specification to be clearly agreed and delivered with customers, customers\' technical representatives, project, sub-contractor supply chain
• Ensuring systems are in place to allow sample and benchmark plans to be established and agreed with customer, and sub-contractor supply chain
• Undertaking assurance that Quality Plans are being followed and those requirements are being met
• Ensuring Project KPIs and metrics are in place that drive continuous improvement
• Supporting the delivery of Project and Business Stream quality programs and actions
• Coaching & develop quality skills on the project
• Supporting establishment of continuous improvement culture
• Undertaking specific investigations and/or report on quality related issues as required
• Living the Balfour Beatty Values
• Ensuring a relentless focus on Zero Harm and Defect Free Delivery (DFD)
• Supporting the delivery of the Sustainability Blueprint, Smart: Thinks broadly about the business, going beyond own professional knowledge to demonstrate sound commercial judgement. Generates innovative approaches with potentially significant long-term impact
• Driven: Demonstrates complete focus and determination to achieve successful outcomes. Is a self-starter and takes the initiative in situations
• Agile: Learns quickly, adapting thought and action to changing business and customer demands. Is energised by change
• Influential: Builds commitment to act through winning hearts and minds. Is respected by colleagues and seen as role model by others
• Talent Builder: Recruits and promotes the best people available to fill current roles and to meet future organisational requirements. Develops successors and talent pools for key positions
• Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge capability through sharing knowledge, ideas and expertise with others
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects first-hand customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained.
• Communication: Clearly communicates ideas, plans and priorities to others. Makes communication a priority so there are no surprises
• Operational Excellence: Plans and organises resources to safely achieve maximum efficiency and output. Delivers results consistently. Identifies and implements opportunities to increase sales and profit or reduce costs

Qualifications & Experience

• The ability to provide leadership
• Build strong relationships with delivery teams and project managers
• Substantial practical experience in quality management in construction or manufacturing
• The ability to coach and develop staff in key quality management skills and build a quality management framework & KPI measurement
• Demonstrated root cause analysis and problem resolution capability
• A formal qualification in Quality Management e.g. Diploma in Quality Management (UK Chartered Quality Institute, British Standards Institute or equivalent)
• Preferably trained ISO 9001 Lead Auditor and/or Internal Auditor
• Either a CQI Member or working towards membership
• Working knowledge of Lean and Six Sigma
• The following qualities/experience are also essential; Has an ability to gather, analyse and evaluate facts; Pays attention to detail and sees things through to completion; Can deliver reports orally and written in an objective and persuasive manner; Has good interpersonal and communication skills and acts in an independent and professional manner with the ability to influence others including senior management; Is a self-starter who manages their own time and seeks to add value to their function; Has an enquiring and questioning approach to audit work; Can work within a multi-discipline team; Able to command respect across the project; Is good at building relationships and can influence effectively; Can demonstrate initiative and resilience; Knowledge of the construction industry or experience within a project-based organisation
• The following qualities/experience are desirable: Previous experience of managing a team will be an advantage

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

Our people are our biggest asset and we focus on recruiting, training and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package in addition to a competitive base salary and continually invest in developing the skills of our people at every level. Some of our key benefits are: An attractive/negotiated salary; 25 days annual leave + bank holidays; Company car if applicable; Pension savings schemes; Enhanced maternity/paternity and family friendly policies; Access to our Refer and Earn scheme; Discretionary annual salary reviews