Quality Manager

TE Connectivity; Northampton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global industrial technology leader based in Northampton is looking for a Quality Manager to oversee a team and ensure compliance with quality standards across production. The ideal candidate has over 5 years of quality assurance experience, strong leadership talents, and proficiency in Lean/Six Sigma methodologies. This role offers competitive compensation and benefits, highlighting employee well-being.

Benefits

Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Qualifications

• Minimum 5 years experience in Quality Assurance and control.
• Minimum 2 years experience in management role.
• Working knowledge of Lean/Six Sigma required.

Responsibilities

• Lead and manage a team of Quality Engineers.
• Ensure adherence to regulatory standards.
• Drive continuous improvement initiatives.

Skills

Quality Assurance

Leadership

Lean Management

Communication

Education

Experience in Quality Management

Tools

Lean/Six Sigma

Job description

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Why you should join:

This role will be leading and managing a team of around 8 Quality Engineers alongside managing and supporting an inspection team. You will be responsible for ensuring the Hastings site is adhering to all regulatory standards (for quality) and driving quality improvements across all our production areas. Hastings includes machining, moulding, plating and assembly meaning the Quality and Manufacturing Engineering teams can investigate and improve processes from Raw material right up to parts delivery. You'll be supported by the global TE function and have a real opportunity to make a difference at a growing site.

Your main tasks:

Plant Quality Management for an Aerospace, Defence and Marine Connectors site, responsible for:

• Quality Management System:
  • Support and enhance the quality management system to meet and maintain requirements of AS9100
  • Ensure the appropriate quality processes are in place and are effective to meet customer needs and regulatory requirements.
  • Use lean management and process management to build on the quality system
• Customer communications
  • Act as key point of contact for critical customer quality escalations, supporting customer visits and visiting customers directly on an ad-hoc basis
  • Audit and review 8D customer complaint resolutions completed by the quality team (and supported by other functions)
  • Manage high level customer complaints or issues (including NOEs/NOSPs) and provide feedback to senior leadership as required
• Continuous improvement & Cost of Poor Quality (CoPQ) focus
  • Work with the quality team and supporting functions (Operations, Design, Manufacturing Engineering) to drive continuous improvement & CoPQ improvement initiatives throughout all manufacturing processes
• Supplier Management
  • Partner with the central Supplier Quality and Strategic Sourcing teams to provide prompt and clear feedback on all supplier driven quality concerns.
  • Support with supplier audits on an ad-hoc basis
• Quality Control & Inspection
  • Manage the in-line inspection teams controlling the quality of components through Incoming Goods and First Article Inspections
  • Drive reduction and quick resolution of blocked stock (MRB) to release back to production whilst resolving underlying root cause
• Own leadership and guidance of site Quality teams on matters such as compliance and industry best practices

Lead the development of a strong customer-focused culture throughout the organization

What your background should look like:

• Minimum 5 years experience in Quality Assurance and control
• Minimum 2 years experience in management role
• Demonstrated experience in driving change using LEAN concepts, ensure there is a strong quality organisation in place to support the business and deliver global local objectives
• Working knowledge of Lean/Six Sigma experience required, SSGB or SSBB preferred
• Proven experience driving change across multiple function
• Proven leadership and management skills with the ability to optimise team performance and development
• Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
• Excellent communication, negotiation and influencing skills
• Results orientated with the ability to plan and deliver against project deadlines
• Commercially and financially astute

Competencies

Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
SET : Strategy, Execution, Talent (for managers)
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Location: