Quality Manager

Ultra; Maidenhead; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Annual Bonus Scheme

Private Medical Cover

25 days holiday

Pension Contribution

Life Assurance

Flexible working hours

Security Clearance Allowance

Job summary

Ultra I&C's Cyber division seeks an experienced Quality Manager to lead the Quality team, drive performance, and ensure products, services and projects meet the highest quality and compliance standards. You will equip the business to achieve its objectives while maintaining AS9100 and ISO9001 certification through robust policies and audits.

The role requires the ability to obtain and maintain SC security clearance, with responsibilities spanning software, firmware and hardware quality,

Qualifications

• Demonstrable Quality management experience within the Aerospace/Defence industry.
• Experience of ERP systems (IFS).
• Experience supporting organisations to achieve AS9100 and ISO9001 certification.
• Implemented and maintained Quality Management Systems (QMS) – the BMS.
• Strong leadership to motivate a small quality team.
• Excellent communicator and collaborator with stakeholders.
• Data analysis, root cause identification and problem-solving skills.
• Track record of driving continuous improvement and cost/productivity benefits.

Responsibilities

• Serve as technical lead for Quality activities across the Cyber business.
• Develop and implement Quality policies and processes to enhance performance.
• Provide guidance to maintain AS9100 and ISO9001 certification.
• Lead audits and inspections and close findings on time.
• Oversee corrective actions and non-compliance resolution within timelines.
• Report Quality metrics to Senior Leadership with KPI updates.
• Design and promote quality training programs across the organisation.
• Manage audits of production processes, products and suppliers.
• Advise Senior Leadership on quality concerns and improvements.
• Champion standardisation of processes across Cyber while ensuring UK specifications and standards.
• Lead development and management of all Quality aspects within the Cyber supply chain.
• Oversee Quality management for Software, Firmware, and Hardware products.
• Collaborate with stakeholders to support delivery and quality alignment.
• Manage and mentor direct reports (Quality Engineers).

Skills

Quality leadership

Data analysis

Root cause analysis

Stakeholder influence

Team mentoring

Process improvement

Quality communications

Tools

IFS ERP

Job description

Description

Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager.
In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance.

Candidates must be able to obtain and maintain SC security clearance.

Key Responsibilities:

• Serve as technical lead for Quality activities across the Cyber business.




• Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies.




• Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards.




• Lead audits and inspections, ensuring timely identification and closure of findings.




• Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines.




• Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators.




• Design and promote quality training programs and awareness initiatives across the organisation.




• Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications.




• Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities.




• Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards.




• Lead the development and management of all Quality aspects within the Cyber supply chain




• Oversee quality management for Software, Firmware, and Hardware products.




• Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies.




• Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement.

Required Skills & Experience:

Essential:

• Demonstrable Quality management experience within the Aerospace / Defence industry.




• Demonstrable experience of ERP systems (preferably IFS)




• Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards




• Skilled in implementing and maintaining Quality Management Systems (QMS) – the BMS




• Strong leadership skills with the ability to motivate and develop a small quality team.




• Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives.




• Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues.




• Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity.




• Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements.

Desirable:

• Experience of APQP and PPAP methodologies




• Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints.




• Membership or progress towards membership of the Chartered Quality Institute (CQI).




• AS9100 Lead Auditor certification, specific to aerospace and defence quality standards.

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Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website.

Our Benefits

Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:

• Participation in an Annual Bonus Scheme




• Private Medical Cover




• 25 days’ holiday (plus Bank Holidays) with the option to buy an extra 5 days




• Pension Contribution




• 4 x Life Assurance Cover




• Flexible working hours with opportunity for a 1pm finish on a Friday




• Flexible benefits including cycle to work scheme, will writing and more




• Security Clearance Allowance – where relevant and subject to you holding the required security clearance