Quality Manager

Ultra Intelligence & Communications; Maidenhead; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Private medical cover

25 days’ holiday (plus Bank Holidays)

Pension contribution

Life assurance 4x

Flexible working hours

Cycle to work

Security clearance allowance

Job summary

Ultra I&C’s Cyber business is seeking an experienced Quality Manager to lead the Quality team, ensuring products, services and projects meet the highest standards of quality and compliance. You will oversee audits, implement QMS, and drive continuous improvement across software, firmware, and hardware.

Candidates must obtain and maintain SC clearance and be a British citizen resident in the UK. The role offers strong benefits, flexible hours, and a pathway to leadership within Cyber.

Qualifications

• Demonstrable Quality management experience within Aerospace/Defence.
• Experience with ERP systems (preferably IFS).
• Experience helping organisations achieve AS9100/ISO9001 compliance.
• Skilled in implementing and maintaining Quality Management Systems (QMS).
• Strong leadership with ability to grow a small team.
• Excellent communication and collaboration to influence stakeholders.
• Proficient in data analysis and RCA to resolve quality issues.
• Track record of driving improvements to reduce costs and boost productivity.

Responsibilities

• Serve as technical lead for Quality activities across the Cyber business.
• Develop and implement quality policies and processes to enhance performance.
• Maintain certification to AS9100 and ISO9001 standards.
• Lead audits and inspections; close findings within timelines.
• Oversee corrective actions and non-conformance resolution.
• Report Quality metrics to Senior Leadership with KPIs.
• Design and promote quality training across the organisation.
• Manage audits of production processes, products and suppliers.
• Advise leadership on quality concerns and improvements.
• Champion standardisation of processes across Cyber while ensuring compliance.

Skills

Quality management

ERP systems (IFS)

AS9100 & ISO9001

QMS implementation

Leadership

Data analysis

Problem solving

Continuous improvement

Job description

Company: Ultra Intelligence & Communications

Cyber (UK) Business

Powering Decision

Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield—find your place in the future of defense.

Cyber Business

Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons. Join our team and participate in the innovation that ensures the highest security and trust worldwide.

Job Description

Ultra I&C’s Cyber business are seeking an experienced individual to join the team as Quality Manager.

In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance.

Candidates must be able to obtain and maintain SC security clearance.

Key Responsibilities

• Serve as technical lead for Quality activities across the Cyber business.

• Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies.

• Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards.

• Lead audits and inspections, ensuring timely identification and closure of findings.

• Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines.

• Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators.

• Design and promote quality training programs and awareness initiatives across the organisation.

• Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications.

• Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities.

• Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards.

• Lead the development and management of all Quality aspects within the Cyber supply chain

• Oversee quality management for Software, Firmware, and Hardware products.

• Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies.

• Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement.

Required Skills & Experience

Essential

• Demonstrable Quality management experience within the Aerospace / Defence industry.

• Demonstrable experience of ERP systems (preferably IFS)

• Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards

• Skilled in implementing and maintaining Quality Management Systems (QMS) – the BMS

• Strong leadership skills with the ability to motivate and develop a small quality team.

• Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives.

• Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues.

• Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity.

• Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements.

Desirable

• Experience of APQP and PPAP methodologies

• Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints.

• Membership or progress towards membership of the Chartered Quality Institute (CQI).

• AS9100 Lead Auditor certification, specific to aerospace and defence quality standards.

Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role’s requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website.

Our Benefits

• Participation in an Annual Bonus Scheme

• Private Medical Cover

• 25 days’ holiday (plus Bank Holidays) with the option to buy an extra 5 days

• Pension Contribution

• 4 x Life Assurance Cover

• Flexible working hours with opportunity for a 1pm finish on a Friday

• Flexible benefits including cycle to work scheme, will writing and more

• Security Clearance Allowance – where relevant and subject to you holding the required security clearance

Diversity, Equity & Inclusion Statement

At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at [e-mail]