Quality Manager

Berkeley Group Plc; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Application Deadline: 30 May 2025

Department: Technical

Location: Battersea, London

Description

St James was established in 1996, originally as a joint venture between the Berkeley Group and Thames Water. A wholly owned subsidiary of Berkeley Group since 2007, the company has established a reputation as a design conscious developer regenerating brownfield sites and transforming them into attractive developments, whose design not only creates desirable places to live but also has a positive impact on the immediate area.

St William, a joint venture between National Grid and Berkeley Group, is redefining urban regeneration by turning industrial sites into sustainable, thriving communities across London and the South of England. With the backing of two industry leaders, we tackle some of the most complex technical projects, delivering high-quality developments where people love to live.

The role

Overall responsibility for quality assurance and control activities across the business region. To support the business leadership to drive best practice in quality assurance, engendering a ‘quality’ culture through all departments. To provide support to the project teams to ensure the operational business unit complies with Group quality assurance standards and processes.

• Manage the quality management process of the division to ensure digital construction processes are implemented and managed.
• Liaise closely with senior managers of the production team to ensure compliance with the Berkeley Group quality assurance standards.
• Develop and implement new quality processes where applicable.
• Support in tenders and pre-qualification processes and provide guidance on quality risks and best practice.
• Oversee the development and execution of project quality control plans.
• Manage Quality aspects of project mobilisation from Building Safety Gateway 1 sign off to ensure effective translation of quality requirements within the projects.
• Manage division’s audit programme to ensure effective internal and external compliance checks. Carryout internal and supply chain audits/ high risk reviews on key activities of the project.
• The role will require interaction with contractors and participation in supply chain.
• Ensure correct and timely KPI reporting.
• Facilitate Division’s Quality Leadership meeting.
• Champion a risk preventative culture and promote continuous improvement at all levels.
• Drive necessary culture change and improvement in business performance to deliver strategic goals. Promote the company values in all dealings with internal and external stakeholders.
• Carryout competency and performance evaluations for team members as applicable.
• Develop and roll out internal quality training programme for the relevant departments.

Experience required

• Educated to a degree-level / Level 6 in a relevant area of study (desirable- construction management/ or engineering).
• ISO 9001 Lead Auditor Certification.
• Experience working with quality systems.
• Strong IT and data analysis skills.
• Excellent communication and interpersonal skills with ability to interact at a variety of levels throughout the Business.
• Passion for delivering exceptional levels of quality assurance and customer satisfaction.
• Leadership and stakeholder management skills.
• Flexibility to respond to a range of different work situations and uses own initiative to find solutions.

Why join us?

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Due to the nature of this role, you will be required onsite 5 days.