Quality Manager

Soapworks Ltd; Glasgow; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

33 days holiday

Pension

Death in Service benefit

Income Protection Benefit

Access to Help@Hand services

Job summary

A leading personal care product manufacturer is looking for a Quality Manager to oversee the Quality function in Glasgow. You will ensure compliance with ISO standards, manage the quality team, and drive improvement initiatives. Ideal candidates should possess a degree in a scientific discipline and extensive experience in quality systems, along with strong leadership skills. The role offers a competitive salary and comprehensive benefits, including generous holidays and health support services.

Qualifications

• Degree in scientific discipline or significant manufacturing experience in quality systems.
• Proven track record in Quality systems and GMP compliance, particularly with ISO and BRC standards.
• Experienced in managing and developing high-performing teams.

Responsibilities

• Lead and drive compliance with ISO and certified standards.
• Manage the QMS and ensure compliance with various quality standards.
• Define, monitor, and report on Quality KPIs.

Skills

Quality systems management

Compliance with ISO22716

Leadership

Cross-functional collaboration

Education

Degree in a scientific discipline

Tools

Office 365

ERP systems

Job description

Base Pay Range

£45,000 - £50,000 per annum + 33 days holiday, rising with service

Position

Quality Manager, Glasgow – Hybrid (full‑time, permanent)

Company Overview

At Soapworks, we do more than make soap – we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high‑quality, sustainable soap products for leading global brands.

About Soapworks

Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has thrived for 35 years, supplying 50 of the world’s top brands. In 2018 we joined the Daabon Group, a global leader in sustainable and organic ingredients. We are committed to sustainability, holding EcoVadis Gold Award for Sustainability and working toward net‑zero carbon emissions by 2040.

Role Overview

You’ll lead the Quality function to support our business goals, maintain the highest standards across our management systems, and manage a quality team.

Key Responsibilities

• Lead and drive compliance with ISO and all certified standards.
• Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
• Manage and develop the Quality Team and oversee daily operations.
• Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
• Set annual Quality objectives and deliver them on time.
• Define, monitor, and report on Quality KPIs.
• Coordinate and support external and internal audits, including traceability and recall exercises.
• Safeguard product quality—ensuring in‑process and finished goods meet customer standards.
• Investigate complaints, non‑conformances, and deviations; drive root cause analysis and implement CAPAs.

About You

• Degree in a scientific discipline or extensive manufacturing experience focused on quality systems.
• Proven track record in Quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos/Soil Association Organic.
• Experienced leader with a history of managing and developing high‑performing teams.
• Proficient in Office 365 and ERP systems.
• Clear, confident communicator—skilled in cross‑functional collaboration and customer engagement.
• Strong presence within senior management, capable of delivering impactful results and updates at board level.

What’s on Offer

• 4‑weekly pay cycle
• 33 days holiday inclusive of bank holidays, rising with service
• Pension
• Death in Service benefit of 3× basic salary
• Income Protection Benefit after 1 year in role
• Access to Help@Hand providing EAP, GP & Physio services, health, family, money & work support, and discounts with various retailers.

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