Quality Manager

Reed Specialist Recruitment Ltd.; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a QA Manager in Coventry. This role is pivotal in maintaining Quality Assurance standards and compliance with food safety legislation. You will manage daily QA operations, handle customer complaints, and lead audits. The ideal candidate has certifications in Food Hygiene, experience in the food industry, and strong problem-solving skills. The position offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary package

Opportunities for professional development

Dynamic work environment

Qualifications

• Level 3 Food Hygiene, Basic Health & Safety, and HACCP level 3 certifications required.
• Experience with customer and third-party audits is crucial.
• Strong background in the food industry, particularly in QA or related roles.

Responsibilities

• Manage daily operations of the site QA function.
• Coordinate and investigate customer complaints.
• Enforce compliance with Health & Safety and Quality standards.
• Lead customer and third-party audits.

Skills

Food Hygiene Certification

Health & Safety Knowledge

Quality Management Systems

Problem-solving Skills

Education

A-Level Education

Diploma in Food-related discipline

Tools

Microsoft Office

Job description

QA Manager

Location: Coventry  | Job Type: Full-time  | Salary: £30,000 to £40,000

Overview

We are seeking a QA Manager to ensure our company adheres to Quality Assurance standards and meets all legal obligations related to food safety and legislation. This role is crucial for maintaining the quality and safety attributes of our products, ensuring customer satisfaction and compliance with third-party agencies.

Responsibilities

• Manage the daily operations of the site QA function, including the laboratory, coaching, and mentoring the QA team and operatives to ensure the Food Safety and Quality Plans are met.
• Coordinate and investigate customer complaints, ensuring timely and effective corrective and preventative actions.
• Enforce company policies and manage compliance with Health & Safety, Quality, Food Safety, and GMP standards.
• Liaise with Operations and Engineering for continuous process improvements and new equipment trials.
• Lead the Quality and Food Safety initiatives, aiming to reduce complaints, rejections, and product holds.
• Coordinate daily taste panels and follow up on actions for sub-standard products.
• Develop and manage training programs for the QA team to uphold world-class quality assurance standards.
• Lead customer and third-party audits, presenting findings and defending traceability challenges.

Required Skills & Qualifications

• Level 3 Food Hygiene, Basic Health & Safety, and HACCP level 3 certifications.
• A-Level education minimum; a Diploma or higher in a Food-related discipline is preferred.
• Audit qualifications and significant experience with customer and third-party audits.
• Proficient in Microsoft Office and experience with Quality Management Systems.
• Strong experience in the food industry, particularly in QA or related roles.
• Excellent problem-solving skills and ability to prioritize under pressure.

Benefits

• Competitive salary package.
• Opportunities for professional development and training.
• Dynamic and supportive work environment.

Working Conditions

• Fast-paced, highly automated environment.
• Occasional travel to customer sites and suppliers.
• Physical presence on the shop floor with exposure to varying environmental conditions.

To apply for this QA Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.