Quality Manager

ASM Technologies Limited; Chalgrove; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

25 days holiday per year

Free on-site parking

Life assurance

Company pension scheme

Health & wellbeing allowance

Company sick pay

Job summary

ASM Technologies Limited, located in Chalgrove, is looking for a Quality Manager to ensure that all company products meet quality standards and legal compliance. This role involves overseeing quality control processes and managing health and safety procedures.

The ideal candidate will hold a degree in Business Administration and have a Quality Management certification. The position offers a flexible hybrid working model and a comprehensive benefits package, including health and wellbeing support, pension scheme, and generous holiday leave.

Qualifications

• Degree in Business Administration or relevant field.
• Quality Management certification.
• Excellent attention to detail.
• Excellent verbal and written communication.
• Data analysis and statistical aptitude.
• Good interpersonal skills.
• Confidence and courage to drive change.
• Working knowledge of relevant software tools and computer literacy.

Responsibilities

• Ensure all products meet defined quality standards.
• Develop and execute health and safety plans.
• Maintain ISO9001 accreditation.
• Monitor internal and external quality performance.
• Train and manage a team of quality control technicians.

Skills

Attention to detail

Verbal and written communication

Data analysis and statistical aptitude

Interpersonal skills

Confidence to drive change

Education

Degree in Business Administration or relevant field

Quality Management certification

Tools

Relevant software tools

Job description

The Company

Aninnovative market leader in the design and development of highly engineered andcustomised systems within the 3D printing industry. E3D is at the forefront of the design and development of extrusion systems and have a strong productportfolio selling into both B2B and B2C markets.

AtE3D, we are committed to fostering an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, andempowered to contribute their best work. Please inform us if you need anyreasonable adjustments during the recruitment process.

Core Values

• TeamE3D – We are open, honest, humble, helpful, have fun, communicate& work positively as a team.
• Development –Developing people, technology, relationships, products.
• Engaged – Weengage in what we do and why we do it.
• Delivery – Wedeliver on our promises and commitments.

TheRole

QualityManager

Permanent, full time

Location – Chalgrove, Oxfordshire

Wehave a flexible hybrid model. For this role, we expect at least 3 to 4 days per week to be worked in our Chalgrove office in Oxfordshire. This is to ensure a high standard of quality and health & safety, as well as to continue buildingrelationships, collaborating and developing our team.

Main purpose of the job

Ensuring allcompany products and services meet our defined quality standards before they goto market; ensuring legal compliance and accreditation compliance; understandingcustomer expectations and needs, outlining quality standards and thedevelopment and implementation of quality control processes. You will also beresponsible for document control, Health & Safety procedures, company andcustomer audits.

Who you are responsible to:

This rolereports to Head of Operations.

Main tasks of the job

• Maintain and develop the company's quality procedures, standardsand specifications with the aim to retain ISO9001 accreditation.
• Develop and execute health and safety plans in the workplaceaccording to legal guidelines.
• Prepare and enforce policies to establish a culture of health andsafety.
• Evaluate practices, procedures and facilities to assess risk andadherence to the law.
• Report business regulatory requirements for environmentalsustainability.
• Review customer requirements and make sure they are met.
• Work with purchasing and engineering departments to establishquality requirements from external suppliers.
• Define and implement quality procedures throughout themanufacturing and production process to ensure customer impact isminimised.
• Monitor internal and external quality performance by gatheringrelevant data and produce reports to highlight issues.
• Manage all customer complaints, assigning them to the correctdepartments and monitoring resolution performance.
• Review existing policies and make suggestions for changes andimprovements and how to implement them. Evaluate the effectiveness ofimprovements made.Set up and maintain Document Control procedures.
• Set standards for quality as well as health and safety.
• Use relevant quality tools and make sure managers and other staffunderstand how to improve the business.
• Ensure the company is working as effectively as possible to keep upwith competitors.
• Prepare for and facilitate internal customer audits and carry outsupplier audits with purchasing department.
• Train and manage a team of quality control technicians.
• Look at ways to reduce rejects and increase efficiency.
• Follow all Health and safety instructions, given both verbally, andset out within the company health and safety policy. Always seekinstruction on using unfamiliar machines, and use all appropriate PPE.
• You are responsible for your own safety, and the health and safetyof others around you. If you need extra training, you must make your linemanager aware, and never conduct work in an unsafe manner.

Theabove is not an exhaustive list of duties and you will be expected to performdifferent tasks as necessitated by your changing role within the organisationand the overall business objectives of the organisation.

Essential skills and experience

• Degree in Business Administration or relevant field
• Quality Management certification
• Excellent attention to detail
• Excellent verbal and written communication
• Data analysis and statistical aptitude
• Good interpersonal skills
• Confidence and courage to drive change
• Working knowledge of relevant software tools and computer literacy

Desirable skills and experience

• LeanManufacturing
• 6SigmaCOSHH
• IOSH

Benefits

• 25 days holiday per year (increasing to 28days after 5 years’ continuous service) plus public/bank holidays
• Free on-site parking
• An Employee Assistance Programme and virtualwellbeing
• Life assurance
• Company pension scheme
• £200 health & wellbeing allowance
• Company sick pay
• Company family-friendly leave pay
• 24/7 virtual GP, second medical opinion andmental health support
• Bereavement counselling and probate helpline

Pleasenote that due to the volume of anticipated responses, we will only contactcandidates who are short-listed for interview.

Note to Recruiters: we are recruiting directly, please do not contact us.