Quality Manager

Sonoco; Bradford; On-site; GBP 42,000 - 56,000; Full time

Job summary

Sonoco is seeking a Quality professional to lead the Bradford site QA activities and drive continuous improvement across UK manufacturing operations. You will maintain quality systems, coordinate audits and corrective actions, and liaise with customers, suppliers and internal teams to ensure product safety and compliance.

The role requires at least 3 years in a manufacturing QA function, strong analytical ability, and proficiency with SPC, 8D problem solving, and MS Office.

Qualifications

• Minimum of 3 years’ experience in a quality role within manufacturing environment.
• High degree of analytical skills with excellent communication.
• Experience in Leadership/ Management.
• Knowledge of SPC and control cards.
• Excellent computer skills, experience in Microsoft Office and email.
• Experience of customer complaint management software.
• Experience with 8D, Ishikawa and 5 Why.
• Desirable: Six Sigma Green Belt.
• Familiar with APQP

Responsibilities

• Ensure safety and quality across the site and lead QA activities.
• Perform quality observations/audits and share findings with plant leadership.
• Maintain Quality and Hygiene management systems and internal audits.
• Coordinate with Sales, QC and Production on root cause analysis and corrective actions.
• Liaise with purchasing and suppliers to close investigations with robust actions.
• Lead KPIs, scorecards and frequent reporting to management.
• Represent Quality in the plant management team and drive continuous improvement

Skills

Quality management

Analytical skills

Leadership

SPC / control charts

MS Office / IT skills

Customer complaints software

8D / Ishikawa / 5 Why

Six Sigma Green Belt

APQP

Education

Degree in Technical/Manufacturing or Business

NEBOSH qualification (desirable)

Tools

Microsoft Office

Customer complaint management software

APQP

Job description

Dimensions: Safety is the Company’s number one priority Quality is a key driver for the business Key Activities Quality Activities: Ensures the safety of themselves and colleagues. Performs safety observations/audits during plant visits, and shares findings and recommendations with plant leadership team. Maintenance of Quality and Hygiene management systems. Facilitating internal audits and external certification audits Working with other departments to prepare internal policies, procedure and work instructions. Working externally with customers and supplier to agree and prepare standards and specifications. Direct involvement in complaints received customers this involves working with Sales, QC and Production colleagues to establish root cause and implementation of corrective Actions. Direct involvement with internal complaints which relate to purchased materials. Liaising with purchasing and suppliers to ensure a investigations result in the implementation of a robust corrective action(s) Quality contact for liaising directly with Customer, Sales, Technology and Production to implement New Products, Product Improvements and Cost Reduction programs. Demonstrates superior use of Data, Root Cause Analysis and lean tools to improve Quality and eliminate waste. Demonstrates expertise in Process Capability and Statistical Control. Analyses all Customer feedbacks for the site to identify trends and provided continuous improvement Facilitates the setting of Plant Quality Objectives and trains, coaches, mentors Plant Quality personnel, and other departments, in Quality tools and processes. Daily, weekly, monthly and annual reporting using meaningful KPI’s and scorecards Representing Quality in the management team of the plant

Person Specification

• Degree in a Technical/Manufacturing or Business subject.
• ISO9001/14001 experience.
• Desirable: Experience in a fast moving manufacturing environment, NEBOSH qualified.
• Experience of BRC/Iop food or food packaging requirements.
• TS 16949 OR IATF 16949 experience.

Key Measurables

• Customer complaints/ Supplier complaints / quality costs internally and externally
• Passing ISO, BRC/IoP and customer audits
• Management of team 5S of QA department

Skills and Experience Required

• Minimum of 3 years’ experience in a quality role within manufacturing environment.
• High degree of analytical skills with excellent communication.
• Experience in Leadership/ Management.
• Knowledge of SPC and control cards.
• Excellent computer skills, experience in Microsoft office and email.
• Experience of customer complaint management software.
• Experience with 8D, Ishikawa and 5 Why.
• Desirable: Six Sigma Green Belt.
• Familiar with APQP

Personal Attributes

• Excellent interpersonal and communication skills at all levels
• Logical with attention to detail
• Excellent customer focus
• Extroverted and Enthusiastic with drive for continuous improvement

Working Environment

The position is Bradford office based but requires frequent visits to our manufacturing plants in the UK and Customer visits. There may be a requirement to visit other Sonoco location across Europe. #LI-SW1

Equal Opportunity Employer

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

About Sonoco

Founded in 1899, Sonoco (NYSE: SON) is a global leader in value-added, sustainable metal and fiber consumer and industrial packaging. The Company is now a multi-billion-dollar enterprise with approximately 22,500 employees working in 270 operations in 40 countries, serving some of the world’s best-known brands. Guided by our purpose of Better Packaging. Better Life., we strive to foster a culture of innovation, collaboration and excellence to provide solutions that better serve all our stakeholders and support a more sustainable future. Sonoco was proudly named one of America’s Most Responsible Companies by Newsweek. Sonoco Privacy Policy