Quality Manager

Omexom UK; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading construction services company in Birmingham is seeking a Quality Manager to oversee quality assurance practices across projects. The ideal candidate will have at least 3 years of experience in a similar role and possess strong knowledge of ISO standards. This role includes delivering training and ensuring compliance to drive continuous improvement and customer satisfaction.

Qualifications

• Minimum of 3 years experience in a similar role.
• Experience in a quality role within construction or infrastructure.
• Strong understanding of ISO 9001 and quality management systems.

Responsibilities

• Lead the implementation of quality assurance practices.
• Ensure compliance with ISO standards.
• Deliver quality awareness training for new employees.

Skills

Quality standards understanding

Excellent communication

Proficient in Microsoft Office

Education

CQI Quality in Construction

IRCA Lead Auditor qualification, ISO 9001

Job description

Job Title: Quality Manager

Reporting to: Framework Director - GGP

Role purpose

The Quality Manager will lead the implementation and oversight of quality assurance practices across projects within the business unit. This operational role ensures compliance with ISO standards, supports project delivery teams, and drives continuous improvement in quality performance and customer satisfaction.

The role requires regular engagement with project teams, subcontractors, and clients to ensure that quality standards are consistently applied and maintained throughout the project lifecycle. The role requires strong operational oversight, regular site presence (50% travel), and close collaboration with Business Unit management, project management and teams, subcontractors, and other functions.

Responsibilities & Duties

Operational Oversight

• Act as the focal point for all quality-related matters across assigned projects.
• Support the implementation and compliance of the Omexom Management System and ISO 9001 standards.

• Assist project teams in developing and applying Inspection and Test Plans (ITPs), ensuring they are followed and documented.

• Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.

Compliance & Reporting

• Act as the focal point for all quality-related matters across assigned projects.
• Support the implementation and compliance of the Omexom Management System and

ISO 9001 standards.

• Assist project teams in developing and applying Inspection and Test Plans (ITPs), ensuring they are followed and documented.

• Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.

Stakeholder Engagement

• Act as the focal point for all quality-related matters across assigned projects.
• Support the implementation and compliance of the Omexom Management System and ISO 9001 standards.

• Assist project teams in developing and applying Inspection and Test Plans (ITPs), ensuring they are followed and documented.

• Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.

• Attend and support monthly Business Unit board meeting
• Provide quality input and support to the Business Unit’s operational and tendering
  teams, ensuring that quality considerations are integrated into project planning and bid submissions

Training & Awareness

• Deliver quality awareness training for new employees and support ongoing training initiatives.

• Mentor and support quality advisors and other team members to build capability.
• Ensure that quality toolbox talks are delivered across the Business Unit.
• Ensure compliance with Omexom and client quality procedures and expectations.

Continuous Improvement

• Identify gaps in the management system and support the development of improved processes.

• Lead and support initiatives to enhance the Quality Management System and Omexom ways of working.

• Stay informed of changes in standards and industry best practices, ensuring compliance and innovation.

Key interfaces

Relationships with key stakeholders:

• Business Unit General Managers
• Head of Function
• Regional Functional Manager
• Quality Advisor
• Project Managers and Site Managers
• Client Quality Representatives
• Local Authorities and Regulatory Bodies
• Subcontractors and Suppliers

Person Specification

Qualifications and experience

The jobholder shall be a motivated self-starter, possessing:

• A minimum of 3 years experience in a similar role
• CQI Quality in Construction or equivalent
• IRCA Lead Auditor qualification, ISO 9001
• Membership of a professional body (e.g. CQI,) preferred.
• Experience in a quality role within construction or infrastructure.
• Experience managing non-conformances and conducting root cause analysis
• Strong understanding of ISO 9001 and quality management systems
• Recognised training in accident/incident investigation
• Experience supporting quality deliverables at project level

Competencies

Required skills, knowledge, and abilities:

• Strong understanding of quality standards and specifications.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and environmental reporting tools.
• Full UK driving licence and willingness to travel.
• Self-motivated, practical, and solutions-focused.
• Ability and willingness to be flexible with working from home, office, and site based

Values

In line with Omexom’s values, the jobholder must have the following qualities:

Team Spirit & Generosity – able to work effectively within and contribute to the Omexom team to deliver results, provide support and drive performance.

Trust and Empowerment – enjoy managing their responsibilities and time to ensure work is completed efficiently and professionally.

Integrity and Responsibility – enjoy taking responsibility for their duties and managing these effectively to ensure efficient high quality results.

Innovation & Entrepreneurship – continually strive to improve processes and introduce new initiatives to improve efficiency.