Quality Lead Radiographer

Integrated Care System; London; On-site; GBP 54,000 - 61,000; Full time

Job summary

A leading UK healthcare provider seeks a Quality Lead Radiographer to ensure high standards in imaging quality and patient safety. The role involves managing quality assurance processes, supporting clinical teams, and monitoring compliance. The successful candidate will have significant experience and qualifications in radiography, offering a salary between £54,320 and £60,981 annually.

Qualifications

• Experience working autonomously at a senior radiographer level (3 years minimum).
• Demonstrable Quality Improvement (QI) experience.
• IV Cannulation trained and competent.

Responsibilities

• Implement and monitor an effective quality assurance database for imaging equipment.
• Support clinical teams with root cause analysis (RCA) processes.
• Produce high quality imaging services; train and supervise junior staff and students.

Skills

Organisational skills

Communication

Empathy

Education

BSc (Hons) Radiography

HCPC registration

Post graduate qualification in imaging

Job description

Go back Chelsea and Westminster Hospital NHS Foundation Trust

Quality Lead Radiographer

The closing date is 22 July 2025

We are seeking a senior radiographer who wishes to work at Chelsea and Westminster Hospital so that they are surrounded by people who put patients first and are also keen to invest in themselves and the organisation.

This Lead Radiographer - QSI, Quality and Governance role is for those not simply interested in the routine, day-today radiographer positions which may be offered elsewhere. Chelsea and Westminster Hospital NHS Foundation Trust believes that our people will get out what they put in, and that requires our active support to develop our people, so we make it a top priority that our radiographers always feel valued and part of something bigger.

Main duties of the job

The post holder will be responsible for the implementation and monitoring of an effective quality assurance database of all imaging equipment in X-ray rooms and mobile x-ray equipment together with the superintendents and medical physics team.

The core aspects of this role will be to support the radiological sciences speciality/modalities in the monitoring of systems and data that provides evidence for the requirements of the quality agenda including;

QSI,Care Quality Commission,NHS Resolution, governance assurance,Patient Safety,Information governance. Support the clinical teams with the root cause analysis (RCA) process and delivering to timescale. Support the specialty with fulfilling duty of candour requirements.72 hour reports to meet the trust quality requirement.Outsourced service escalation from contract meeting of any quality issues and support the ongoing work to achieve the ISO levels of attachment via effective monitoring and or escalation from radiological sciences speciality/modality to care groups' quality and risk governance meetings.

As part of this role you will rotate through all relevant modalities within the departments such as general x-ray, CT, General, Interventional etc. The successful applicant will be required to work a minimum of 37.5 hours per week. Core hours will be worked on a rotational basis, between 8am and 8pm Monday to Sunday and on-call.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job responsibilities

Successful applicants will be expected to produce high quality imaging services to assist in diagnosis and treatment and will also be responsible for training and supervising junior staff and students. Our staff are our most important asset which want to ensure reach their full potential.

Responsibilities include:

• To ensure site coordination, adherence to and the continued accreditation with Quality Standards in Imaging (QSI). The individual will be the named lead responsible for inspections carried out annually by UKAS.
• Approach all situations with curiosity, interest and with the potential to innovate.
• To demonstrate perspective taking when dealing with patients, customers and fellow staff alike so that all views are understood and considered.
• To undertake all radiographic duties efficiently and to the highest quality standards.
• To ensure the QA, maintenance and servicing of all equipment within the department is performed
• To carry out regular auditing of NMR activity to ensure compliance with NMR written protocols & policies.
• To effectively manage patient complaints in line with the Trust policy.
• To investigate and manage Datix incidents.
• To ensure that all patients receive the best possible standard of care.
• Commitment to ensuring own development by exposing self to all necessary modalities at Chelsea and Westminster Hospital.
• Assist with practical training of junior staff and student radiographers, acting as a role model through leading by example.
• Communicate with other staff members to ensure the smooth running of the directorate.
• Ensure that Radiation Protection guidelines, IR(ME)R, IRR, etc. guidelines and local rules are strictly adhered to.
• Act as a radiation protection supervisor for the required imaging services.
• Ensure that the rules and procedures of the Health and Safety at Work Act 1974 are strictly adhered to, and that all working areas are kept clean and safe.
• Maintain an accurate record of departmental policies, when they are due for review and ensure these policies are reviewed on time by the appropriate persons.
• Maintain an accurate record of LDRL audits, when they are due for review and ensure these audits are completed and interpreted by the appropriate persons.
• Participate in departmental quality assurance programmes as required.
• To co-ordinate and support with the development, implementation and effective operation of a robust clinical governance support structure for the speciality/modality to meet the care group and Trust Board requirement, reviewing its effectiveness and auditing processes regularly to ensure it remains robust.
• Support and coordinate the development and delivering of training on key aspects of risk management, governance and related activities to key staff to ensure that systems are in place to identify, learn from and remedy clinical incidents and near misses linking any related to human factors.
• Monitor compliance with action plans or reports from external visits.
• Ensure that clear agreed policies, procedures and protocols are in place to support the delivery of safe services and care to patients. Ensure that these policies etc. are published widely, available, understood and acted upon.
• Audit complaints on a regular basis, identifying themes and trends arising from them, provide regular reports on these at speciality / modalities meeting and as part of the speciality report for the care group quality and risk meeting. Facilitate an improvement programme to support change to service or clinical practice required arising from complaints or incidents.
• Ensure a change register is maintained, logging action plans developed and changes in practice resulting from complaints, concerns, compliments, RCAs, AARs, innovation and quality improvement initiatives.
• Maintain a record of audit cycles to ensure changes made are embedded / sustained in practice.

Person Specification

Education and Qualifications

• BSc (Hons) Radiography, DCR (R) or accepted international equivalent
• HCPC registration E Member of SOR D Interest in further study and CPD including research E Quality Improvement (QI), transformation or innovation training
• Post graduate qualification in imaging e.g. CT D Qualified Reporting Radiographer if possible

Experience

• Experience Broad general x-ray/imaging experience at radiographer level
• Experience working autonomously at a senior radiographer level (3 years minimum at a senior level)
• Demonstrable Quality Improvement (QI), transformation or innovation experience
• Experience coordinating QSI at another NHS or ISP site D Student supervision responsibilities
• Competency assessment responsibilities
• IV Cannulation- trained and competent
• MRI Safety Course
• Experience with writing protocols, policies and/or procedures
• Exposure to specialist techniques

Skills and knowledge

• Able to work under own initiative
• Able to work well in a complex team
• Ability to make decisions
• Organisational skills
• Proven acumen for approaching all situations with an open mind and 'can-do' attitude
• Awareness of developments in NHS

Personal Qualities

• Good communication and interpersonal skills; may need to communicate sensitive or complex information to all types of patient
• Able to work professionally and with empathy and compassion with patients with a variety of illnesses in all conditions
• An open-minded and innovative approach to all situations
• Well motivated
• Previous experience of communicating in difficult circumstances

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Chelsea and Westminster Hospital NHS Foundation Trust

£54,320 to £60,981 a yearper annum inc. HCAS