Quality Lab Supervisor

Velcro USA Inc.; Manchester; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Quality Control Leader to oversee their Quality Control Laboratory team. This role involves managing testing and inspection processes, ensuring compliance with quality standards, and driving continuous improvement initiatives. The ideal candidate will have extensive experience in Quality Control, strong leadership skills, and a commitment to safety and quality. Join a forward-thinking company that values employee growth and offers a comprehensive benefits package, including competitive pay and generous time-off policies, making it an exciting opportunity to advance your career.

Benefits

Medical and Prescription Coverage

Dental Coverage

Vision Coverage

401(k) with Company Match

Paid Vacation

Tuition Reimbursement

Employee Assistance Program

Wellness Program

Paid Holidays

Referral Bonus Program

Qualifications

• 5+ years in Quality Control and Assurance with supervisory experience.
• Proficiency in Microsoft Office and experience with Quality System Standards.

Responsibilities

• Oversee daily QC activities and ensure compliance with standards.
• Manage Internal Audit Program and drive continuous improvement.

Skills

Quality Control

Quality Assurance

Team Management

Effective Communication

Continuous Improvement

Lean Methods

Metrics Reporting

Education

IATF 16949:2016 Auditor Certification

Lean or Six Sigma Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Oracle ERP

MS Access

Minitab

Job description

It's a great time to join Velcro Companies!

Job Objective: Oversee the site Quality Control Laboratory team and Internal Audit program to ensure outgoing products are tested and inspected efficiently, effectively, and timely, meeting or exceeding business needs. Drive continuous improvement in quality systems compliance and audit-readiness. This role requires a proven leader with exceptional team management, people leadership, and communication skills.

Essential Job Functions:

• Commitment to Safety
  • Maintain a safe work environment by adhering to all safety protocols and guidelines.
  • Lead by example to promote a safety culture within the organization.
  • Report safety incidents or near-misses promptly and collaborate with EHS on investigations.
• Quality Control

• Manage daily testing and inspection activities in MHT Plastics and Textiles QC Laboratories, including job assignments and priorities.
• Oversee Laboratory Standards processing.
• Manage and develop QC Technicians, including cross-training and fostering teamwork.
• Identify and implement process improvements to enhance lab efficiency, flexibility, and throughput.
• Report daily QC metrics, identify issues and opportunities.
• Ensure QC lab compliance with ISO, IATF, industry, Velcro Companies, and customer requirements.
• Organize QC Laboratory documentation, procedures, records, and databases, including global tools and applications.
• Collaborate with Quality and Process Engineers to analyze failure trends and support investigations and improvements to reduce failures and scrap rates.
• Manage MHT site Internal Audit Program, including recruiting, mentoring, scheduling, performing audits, and maintaining audit readiness.
• Conduct special audits for problem investigations or external audits.
• Provide feedback to Operations, Engineering, and Leadership to support investigations and improvements.
• Oversee the implementation of the MHT Quality Calibration program.
• Generate reports and summaries.
• Other duties as assigned.

Job Qualifications:

Minimum Required:

• 5+ years in Quality Control and Quality Assurance.
• 5+ years of supervisory experience, preferably in manufacturing.
• Effective communication and collaboration skills.
• Coaching and team-building experience.
• 5+ years of Lead Auditor experience.
• IATF 16949:2016 Auditor certification.
• Proficiency in Microsoft Word, Excel, PowerPoint.
• Experience in metrics reporting and analysis.
• Knowledge of Continuous Improvement and Lean methods.
• Experience with ISO and other Quality System Standards.
• Collaborative experience with Manufacturing and Engineering teams.
• Excellent written and verbal communication skills.

Desired:

• Experience with electronic Quality Data systems and tools.
• Experience with Oracle or similar ERP systems.
• Experience with metrology equipment.
• Expertise in Technical Documentation (specifications, drawings, standards, reports).
• Knowledge of Corrective and Preventive Actions.
• Experience working with Military, Automotive, and Medical industries.
• Workplace organization / 5S.
• Lean or Six Sigma certification or experience.
• Project Management skills.
• Supervisor / Management training.
• Proficiency with MS Access / Minitab.

Perks of Being Part of Our Team:

At Velcro USA Inc., we value our employees by providing a safe, healthy work environment, challenging careers, and growth opportunities. We offer competitive pay, comprehensive benefits, and generous time-off policies. Advancement is encouraged and supported for all employees.

Health and Welfare Benefits:

• Medical and Prescription Coverage (HSA and HRA options)
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Award-winning Wellness and Incentive Program
• Life Insurance
• Short- and Long-Term Disability
• Business Travel Accident Insurance
• Voluntary Accident & Critical Illness Insurance
• Employee Assistance Program (EAP)

Retirement Savings Plan:

• 401(k) with a 5.5% company match and immediate vesting.

Time-Off Benefits:

• Paid Vacation, Sick Leave, Parental Leave
• 13 Paid Holidays

Other Benefits and Programs:

• Tuition Reimbursement
• Financial Wellness (Smart Dollar)
• Recognition Programs
• Employee Resource Groups
• Matching Gift Program
• Referral Bonus Program

Velcro Companies provides equal employment opportunities and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic. This policy covers all employment terms and conditions.