Quality Improvement Officer - West Midlands

Juniper Training; Wolverhampton; Hybrid; GBP 16,000 - 21,000; Part time

Job summary

A training organization is looking for a Quality Improvement Officer to enhance the quality of teaching and learning across multiple sites. The role involves coaching tutors, conducting lesson observations, and implementing development strategies. The ideal candidate will hold relevant teaching qualifications and have experience in education. A part-time contract is offered with a salary ranging from £16,800 to £21,000, depending on experience.

Benefits

25 days holiday, increasing to 30 with service

Buy & sell annual leave

Earn an extra week of leave just by exercising

Paid mileage (35p per mile, above normal work mileage)

Employee Assistance Program (EAP)

Long service & special recognition awards

Juniper Lottery & Dragons’ Den competitions

PRIDE monthly celebrations

Early Finish Fridays (2:30pm)

Christmas Savings Club

Eyecare reimbursement

Cycle to Work Scheme

Electric Car Scheme (after 5 years’ service)

Critical Illness Cover (after 5 years’ service)

Corporate events throughout the year

Qualifications

• Must have a Level 3/A Level in Maths and/or English.
• Hold a Level 4 Teaching Qualification.
• Experience in teaching employability, numeracy, and literacy.

Responsibilities

• Lead initiatives to raise quality of tutor delivery.
• Conduct lesson observations and give feedback.
• Coach and mentor tutors for development.

Skills

Teaching employability

Numeracy

Literacy

Communication skills

Organisational skills

IT skills

Education

Level 3/A Level in Maths and/or English

Level 4 Teaching Qualification

Job description

Quality Improvement Officer (Teaching & Learning)

Location: Multi-site role across our training centres (must be willing to travel and based in the West Midlands)
Contract: Part-Time, 3 days per week – 12 Month Contract
Salary: £16,800 – £21,000 (pro-rata, depending on experience – FTE £28,000 – £35,000)
DBS Requirement: Enhanced Disclosure

Do you have a passion for raising teaching standards and supporting tutors to deliver their very best? Join Juniper as a Quality Improvement Officer and play a key role in enhancing the quality of teaching, coaching, and learning across our centres.

What You’ll Do

• Leading initiatives to raise the quality of tutor and coach delivery across all centres
• Carrying out lesson observations and providing constructive feedback to staff
• Coaching, mentoring, and training tutors to develop their teaching practice
• Supporting Centre Leads and Lead Practitioners with staff development strategies
• Tracking staff qualifications and identifying skills gaps/training needs
• Designing resources, lesson plans, and schemes of work to model best practice
• Facilitating student and staff feedback to drive continual improvement
• Promoting safeguarding, British Values, and inclusive education throughout delivery

What We’re Looking For

Essential:

• Level 3/A Level in Maths and/or English
• Level 4 Teaching Qualification
• Experience teaching employability, numeracy, and literacy
• Strong understanding of teaching standards and effective delivery practices
• Positive, energetic, and solutions-focused personality
• Excellent communication, organisation, and IT skills

Desirable:

• Subject specialism (e.g. Functional Skills)
• Experience in coaching, mentoring, or staff development
• Supervisory or management experience

Additional Info: This role requires regular travel to various Juniper centres, so access to transport is essential.

Perks & Benefits – Because You Deserve It!

• 25 days holiday, increasing to 30 with service
• Buy & sell annual leave
• Earn an extra week of leave just by exercising
• Paid mileage (35p per mile, above normal work mileage)
• Employee Assistance Program (EAP)
• Long service & special recognition awards
• Juniper Lottery & Dragons’ Den competitions
• PRIDE monthly celebrations
• Early Finish Fridays (2:30pm)
• Christmas Savings Club
• Eyecare reimbursement
• Cycle to Work Scheme
• Electric Car Scheme (after 5 years’ service)
• Critical Illness Cover (after 5 years’ service)
• Corporate events throughout the year

Diversity & Inclusion Matters

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.

As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.

If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.