Quality Improvement Officer

Acuity Care Group; Nottingham; Remote; GBP 35,000 - 38,000; Full time

Job summary

Acuity Care Group seeks a passionate Quality Improvement Officer focused on delivering high-quality care. This role involves auditing, compliance guidance, and driving positive change by working closely with clinical teams. The ideal candidate will have experience in healthcare quality roles and a solid understanding of CQC standards.

Qualifications

• Experience in a quality role in healthcare or social care.
• Understanding of the CQC regulatory framework and quality standards.
• Confident in auditing and analyzing trends.

Responsibilities

• Support services to deliver high-quality care every day.
• Carry out audits and reviews leading to real improvements.
• Work with teams to ensure compliance with CQC.

Skills

Communication

Auditing

Analyzing Trends

Data-handling Skills

Education

NVQ Level 4 or equivalent experience

Job description

Remote (with nationwide travel required) | Full-time, permanent | £35,000 - £38,000 per annum

At Acuity Care Group, quality isnt just a checklistits the heart of everything we do.Were looking for a Quality Improvement Officer whos passionate about driving meaningful change and keeping the people we support at the centre of it all.

This role is for someone whos curious, analytical, and committed to high standards, but also understands that good quality starts with good relationships.If you want to influence how care is delivered across services, not just observe from the side-lines, wed love to hear from you.

What Youll Be Doing

• Supporting services to deliver safe, effective, high-quality careevery day, not just for inspection.
• Carrying out audits and reviews that actuallylead to improvement, not just paperwork.
• Working closely with managers, clinical teams, and operational leads to drive positive change.
• Helping ensure were always inspection-ready by guiding services on CQC compliance.
• Monitoring complaints, incidents, safeguarding casesand helping bring them to meaningful resolutions.
• Feeding into governance and improvement meetings with clear, accurate data and insight.
• Contributing to a culture of learning, transparency, and accountability.
• Helping us roll out PSIRF, satisfaction surveys, and service-wide improvement initiatives.
  
  

What You Bring

• Experience in a quality role in healthcare or social care (Registered Manager or QualityLead ideal).
• Solidunderstanding of the CQC regulatory framework and quality standards.
• Confident in auditing, analysing trends, and producing practical action plans.
• Excellent written and verbal communicationyou know how to influence as well as inform.
• Strong IT and data-handling skills.
• A full driving license and access to a vehicle (youll be out and about a fair bit).
• NVQ Level 4 or equivalent experience.
• Resilient, self-motivated, and able to juggle competing priorities with calm confidence.
  
  

What makes this role different?

Were not looking for someone to simply police policieswe want someone who gets excited about making things better. Youll be part of a passionate, knowledgeable team that values continuous improvement, and youll have the chance to shape how quality is understood and embedded across the whole organisation.

Ready to make an impact?

If you think this sounds like your next step, wed love to hear from you. Apply via the job link, or reach out for a chat if youve got questions before hitting send.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals.All applicants will be subject to a rigorous selection process, including background checks, reference verification, and a Disclosure and Barring Service (DBS) check, to ensure their suitability to work with those in our care.We are an equal opportunities employer and welcome applications from all sections of the community.

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