Quality Improvement Nurse Manager

Integrated Care System; Swansea; On-site; GBP 46,000 - 54,000; Full time

Job summary

A leading healthcare organization in Swansea is looking for a Quality Improvement Lead to enhance patient-centered services within the Mental Health and Learning Disabilities Service Group. The role involves managing teams, leading improvement projects, and fostering a culture of continuous improvement in collaboration with clinical and non-clinical teams. Exceptional professional development opportunities and a supportive work environment await in this dynamic sector.

Qualifications

• Bachelor's Degree in Nursing required.
• Experience in managing a staff team and budget.
• Knowledge of NHS performance and service improvement initiatives.

Responsibilities

• Line manage the Quality, Feedback and Involvement Team.
• Lead on quality improvement projects as delegated.
• Support QI training and mentoring for service change ambassadors.

Skills

Leadership

Interpersonal Skills

Communication

Education

Bachelor's Degree in Nursing

Qualification in service improvement methodology

Tools

Microsoft Office

Job description

The post holder is responsible for supporting the development and delivery of Quality Improvement (QI) projects, asidentified from the Mental Health and Learning Disabilities Research Development Innovation and Learning Hub.

This willinclude working directly with clinical and non-clinical teams with the aim of achieving patient-centred, continuous improvement across the Mental Health and Learning Disabilities Service Group.

The post holder will report to the Head of Nursing for Quality, Governance and Improvement and will lead on improvementprojects and programmes, delivering enhancements to effective and efficient service.

Main duties of the job

Under the direction of the Head of Nursing for Quality, Governance and Improvement the post holder will:

Line Manage the Quality, Feedback and Involvement Team, including all aspects of performance, absence etc.

Undertake baseline audits, analyse information to inform process improvement work on service priorities that willdeliver improvements and efficiencies in the way that our services are delivered.

Lead on agreed quality improvement projects as delegated by the Head of Nursing for Quality, Governance andImprovement, following appropriate improvement methodologies.

Leave a legacy of continuous improvement with operational staff to enable them to operate effectively andefficiently into the future.

Support the delivery of QI training within the Service Group, and provide mentoring support to identified service change ambassadors to ensure a culture of service improvement is established in Mental Health and Learning Disabilities Service Group.

Work in collaboration with colleagues both within the Corporate Quality Improvement Hub, the Mental Health and Learning Disabilities Research Development Innovation and Learning Hub. assisting in the Mental Health and Learning Disabilities Service Group delivery of service improvement projects as sponsored via the Quality and Safety Committee.

Lead on areas of audit (local & national), policy development and monitoring against delivery of improvement action plans within Service Group.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person Specification

Qualifications

• Bachelor's Degree in Nursing
• Qualification in a service improvement methodology eg. Lean, System Engineering

Knowledge

• Knowledge of current NHS performance and service improvement initiatives and targets.
• Knowledge of Clinical Audit & Action Plans
• Working knowledge of Microsoft Office packages ie Outlook, Word, Excel and PowerPoint.
• Knowledge of project management/QI methodologies

Experience

• Experience of working within multidisciplinary teams on quality improvement projects and/or Clinical Audit Activity.
• Dealing with frequent interruptions whilst balancing competing work priorities.
• Producing written reports for senior audiences on process / data.
• Delivering high quality work to demanding timescales
• Experience of managing a staff team and budget
• Experience working in a regulated environment.
• Experience and evidence of working in within the NHS

aptitude and abilities

• Able to present effectively, to a wide variety of audiences in an engaging manner that makes information clear and obtains buy in sometimes in the face of opposition.
• Leadership and change management skills with the ability to deal positively with challenging situations
• Excellent interpersonal skills and the ability to communicate effectively at all levels with a wide variety of stakeholders.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other

• Ability to travel within geographical area.
• Flexible approach to the needs of the service
• Completer finisher, energetic and task focussed

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£46,840 to £53,602 a yearper annum pro rata