Quality & Improvement Manager - Supported Living

TRCGroup; Tendring; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading care provider is seeking a Quality and Improvement Manager to enhance supported living services in Clacton-On-Sea and Colchester. The role focuses on improving CQC ratings through quality audits, compliance, and implementing innovative care practices. A relevant qualification and experience in health and social care are essential.

Qualifications

• Relevant qualification in health & social care, compliance, or quality improvement.
• Proven experience in a quality leadership role across multiple services.
• Deep understanding of regulatory frameworks like CQC.

Responsibilities

• Delivering and embedding the Group Quality Improvement Strategy.
• Leading quality assurance audits and compliance frameworks.
• Driving the development and implementation of new policies.

Skills

Communication

Data Analysis

Project Management

Stakeholder Engagement

Innovation

Education

Qualification in health & social care

Job description

Quality and Improvement Manager – Supported Living

Clacton-On-Sea, Essex

£50,000 - £60,000 per annum

TRC is working with a national provider that offers a range of services, providing personalised care to the most vulnerable adults in the community.

As the parent company of a leading domiciliary, specialist care, and supported living provider, my client is committed to setting the standard in the social care sector. Powered by innovation, compassion, and their unwavering pride values, they work tirelessly to improve lives and drive excellence across every service!

The Services: this role covers 2 supported living services (Clacton-On-Sea & Colchester), both currently rated good by the CQC, but looking for an individual to help them reach their goal of outstanding!

Key Responsibilities:

• Delivering and embedding the Group Quality Improvement Strategy.
• Leading quality assurance audits, benchmarking, and compliance frameworks (CQC and contractual).
• Driving the development and implementation of new policies, systems and service improvement plans.
• Standardising quality practices across the organisation.
• Championing innovation and digital solutions to improve care outcomes.
• Building strong partnerships with regulators, commissioners, staff and service users.
• Shaping sector-wide thinking through policy influence and thought leadership.

Requirements:

• A relevant qualification in health & social care, compliance, or quality improvement.
• Proven experience in a quality leadership role within health and social care, preferably across multiple services.
• Deep understanding of regulatory frameworks (e.g. CQC) and national best practices.
• Exceptional communication, data analysis, project management and stakeholder engagement skills.
• Passionate about inclusion, innovation, and making a measurable difference.

For more information, please apply, and one of our team will reach out!